What are the responsibilities and job description for the Hotel Front Desk Receptionist position at quality inn, CONCORD NC?
BE A PART OF THE QUAlITY INN BY CHOICE HOTELS
Job Purpose:
Provide outstanding customer service to all guests from their check-in until their departure
Essential Job Functions:
Immediately greet guest with eye contact, an inviting smile and a sincere welcome
Provide assistance to hotel guests throughout the entirety of their stay
Ability to multitask yet remain calm, accurate and courteous
Operate multiple phones lines, computer system, and additional office operating systems
Promptly complete guest registration
Process and record payments per company standards – securely, accurately and honestly
Comply with all accounting procedures
Comply with safety, security and emergency procedures
Listen to and address guest concerns or issues
Requirements:
1-year Receptionist Experience
High School Diploma or General Education Degree
Flexible Schedule
Available to Work Nights and Weekends
Reliable Transportation
Professional Appearance
Ability to stand for long periods of time
Job Type: Full Time
Salary: $10.00 to $12.00 /hour
Job Type: Full-time
Salary: $10.00 to $12.00 /hour
Experience:
- Front Desk: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
- hotel: 1 years (Preferred)
Work authorization:
- United States (Required)
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: No less than 40 per week
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel front desk: 1 year (Required)
- hotel: 1 year (Required)
Ability to Relocate:
- Concord, NC 28025: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12