What are the responsibilities and job description for the Guest Service Attendant position at Quality Inn Lebanon - Nashville Area?
Job Posting: Front Desk Clerks / Guest Service Attendants Needed at Lebanon Quality Inn
Location: 110 Old Leeville Pike, Lebanon, TN 37090
Contact: Call us at 615-994-3993 or visit us for more information. We welcome submitted applications or resumes!
Job Description:
Quality Inn Lebanon, Tennessee, is seeking dedicated and friendly Front Desk/Guest Service Attendants to join our team! If you are passionate about providing exceptional customer service and creating a welcoming environment for our guests, we encourage you to apply.
- Position: Front Desk/Guest Service Attendant
Shifts Available:
- First Shift: (7 AM - 3 PM)
- Second Shift: (3 PM - 11 PM)
- Third Shift: Audit (11 PM - 7 AM)
Responsibilities including but not limited to:
- First Shift (Morning):
Welcome guests and assist with check-in/check-out procedures.
Answer phone calls and respond to inquiries regarding hotel services and local attractions.
Maintain accurate records and manage reservations.
Assist with billing and payment processing.
Ensure the front desk area is clean and organized.
- Second Shift (Afternoon):
Warmly welcome guests and efficiently manage check-ins.
Address all guest needs with professionalism.
Provide information about hotel amenities and local attractions.
Ensure a comfortable and secure stay for all guests.
- Third Shift (Audit):
Check in and out guests during overnight hours.
Perform nightly financial audits and ensure record accuracy.
Monitor hotel security and provide excellent customer service.
Maintain accurate records while overseeing hotel operations during the night.
Overall Responsibilities:
Greet and assist guests during check-in and check-out.
Handle inquiries and resolve issues with professionalism.
Maintain accurate records to ensure smooth front desk operations.
Collaborate with team members to enhance the guest experience.
Qualifications:
- High school diploma or equivalent.
- Previous experience in front desk guest services or office settings is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including evenings and weekends.
- Basic computer skills.
Join our team at Lebanon Quality Inn and be part of a dedicated group providing exceptional service to our guests!
To Apply:
- Call us at 615-994-3993 or visit us at our location 110 Old Leeville Pike, Lebanon, TN 37090 to fill out an application. We look forward to meeting you!
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Relocate:
- Lebanon, TN 37090: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $14