What are the responsibilities and job description for the Front Desk Sales Associate position at Quality Inn & Sites Hotel, Monroe, MI?
- Welcoming the hotel guests at front desk and handling incoming and outgoing sales calls.
- Helping sell hotel rooms and processing payments.
- Performing the check in and outs, stay extensions, room upgrades and upselling.
- Assisting the supervisor in day to day front desk functions.
- Maintaining the front desk and surrounding lobby area in an orderly and organized manner.
- Coordinating with the team members and other departments for daily operational duties.
Summary
As a Front Desk Sales Associate, you will be the first point of contact for customers, providing exceptional service and support. Your core skills in retail sales, customer service, and cash handling will be essential in managing transactions and assisting customers with their needs. You will leverage your premium skills in POS systems and merchandising to enhance the shopping experience. Additionally, your relevant experience in a grocery store setting will help you effectively communicate product offerings and promotions, ensuring a welcoming and efficient environment for all customers. Join our team and contribute to our commitment to outstanding service.
Qualifications
- Strong customer service skills and effective communication abilities
- Proficiency in cash handling and operating a cash register
- Experience in retail sales and stocking merchandise
- Basic math skills and familiarity with retail math
- Ability to operate POS systems and conduct product demonstrations
- Bilingual skills are a plus, along with phone etiquette and supervisory experience
- Relevant experience in a grocery store setting is preferred
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $13 - $15