Demo

Front Desk/Guest Service Agent

Quality Inn & Suites Sioux Falls SD
Sioux Falls, SD Part Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 2/22/2025

We are seeking a qualified physical front desk agent with a high level of professionalism and effective decision-making.

Applicant must have strong interpersonal and administrative skills. 

 

Key Requirements/ Qualifications:

  • Successful history as a front desk agent or related customer service experience.
  • Understanding of how to use hotel's Property Management Software (PMS) systems.
  • Flexible schedule to meet business needs.
  • Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction.
  • Ability to maintain a composed, gracious and professional attitude.

 

Responsibilities:

  • Represents the first point of contact with guests and handles all stages of a guest’s stay.
  • Accommodate and anticipate guests needs, respond promptly and professionally.
  • Acts as the information liaison for the property and guests using all communication avenues. 
  • Serve as point of contact to up to date information regarding the hotel, area attractions, and events. 
  • Process and collect payments, accurately adhering to all cashier procedures. 
  • Maintain a clean and neat front desk area.

Benefits such as:

For all team members:

  • Eligibility to enroll in the 401(k) after 6 months of service.
  • 100% match at 3% contributions, 50% up to 5%.
  • Paid Time Off – Sick & Vacation
  • Holiday Pay
  • Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
  • Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.

For regular full time team members/leadership team:

  • We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

 

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Job openings at Quality Inn & Suites Sioux Falls SD

Quality Inn & Suites Sioux Falls SD
Hired Organization Address Sioux Falls, SD Full Time
We are seeking a qualified physical front desk agent with a high level of professionalism and effective decision-making....

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