What are the responsibilities and job description for the Front Desk-Hotel associate position at Quality Inn @ Suites?
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Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in a similar role preferred
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Multilingual skills are a plus (ability to speak multiple languages)
- Knowledge of hotel operations and procedures is desirable
- Familiarity with phone systems and basic computer skills
- Ability to handle cash transactions accurately and responsibly
- Attention to detail and the ability to multitask in a fast-paced environment
- Flexibility to work night audit shifts as needed
About Us:
We are a reputable hotel in search of a dedicated Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is comfortable and enjoyable. This is an excellent opportunity for individuals with a passion for hospitality to contribute to our positive guest experience.
Benefits:
- Competitive pay based on experience
- Opportunities for career growth within the hotel industry
- Employee discounts on hotel stays and services
If you meet the above requirements and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!
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Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $14 - $16
