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Guest Service Representative

Quality Inn Tomah
Tomah, WI Full Time
POSTED ON 3/20/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Guest Service Representative position at Quality Inn Tomah?

Job Description

  • Currently looking for someone to work Part Time but a full time position will become available in the near future.

Only hours that are currently available are Tuesdays 4pm-12am, and Wednesdays 4pm-12am. More hours will become available. You must be able to work these hours. Please take this into consideration before submitting your application.

The job of a Guest Services Representative is to..

  • Welcome and greet guests as they enter the hotel.
  • Count the till at the beginning and end of every shift.
  • Check in guests when they arrive and check out guests when they depart.
  • Every shift is responsible for keeping the workplace clean. This involves sweeping, mopping, wiping down counters/tables in the lobby, cleaning windows, spills, etc.
  • Folding laundry (sheets and towels)
  • First shift workers are responsible for putting the breakfast away for the day and cleaning the breakfast area.
  • Answering the phone, booking reservations
  • And most importantly, offering great customer service to our guests so they have a relaxing and enjoyable experience.

Requirements:

  • High School diploma
  • Customer service experience
  • Must be on time, show up for scheduled shifts.
  • Familiar with computers
  • Must be a team player (We are a team at Quality Inn)
  • Good work ethic
  • Takes accountability for their actions.
  • Responsible, honest, trustworthy individual.
  • A nice, friendly, bubbly personality is desired.

Notes:

  • The employer would like to be informed of any criminal history when applying for this job. A background check will be performed.
  • Please only apply if you are serious about this job. Interviews will be offered to those who are truly interested.

Please contact The Quality Inn in Tomah to ask about an application. (608) 372-6600

Job Applications can be sent via email or picked up in person.

Job Type: Part-time

Pay: From $13.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekends as needed
  • Weekends only

Work Location: In person

Salary : $13

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