What are the responsibilities and job description for the Order Processing Associate position at Quality Lab Accessories?
Responsibilities
As a Support Specialist, you will be responsible for providing world-class customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This includes:
- Timely and accurate order entry.
- Order expediting and communication with the internal team and customers on order status.
- Providing exceptional customer service through prompt response to customer emails, messages, and calls.
You will also be required to enter customer data and update records accurately to ensure seamless communication.
