What are the responsibilities and job description for the Regional Manager - HUD/ LIHTC position at Quality Management Group?
The Regional Manager oversees the management and operations of a portfolio of multi-family apartment communities. This role is directly responsible for ensuring the financial success of each property while serving as the primary representative for investor, owner, or owner representative interactions. The Regional Manager ensures all operations align with the Property Management Agreement and the Owner Approved Operating Budget.
Key Responsibilities
Leadership and Oversight
Provide strategic oversight to ensure efficient and effective property operations.
Act as the company's liaison in all matters related to investor and owner relations, including reporting, meetings, and discussions.
Financial Performance
Monitor and drive the financial viability of assigned properties.
Ensure properties operate within the parameters of approved budgets and management agreements.
Staff Recruitment and Development
Recruit, hire, and train property-level staff to build strong, effective teams.
Delegate responsibilities appropriately, monitor individual and team performance, and provide ongoing support and guidance.
Coach, counsel, and, when necessary, discipline staff to maintain performance standards.
Set measurable goals for property teams and ensure performance reviews are completed effectively and on schedule.
Operational Excellence
Ensure compliance with all company policies, regulatory requirements, and management objectives.
Address challenges proactively and implement solutions that align with company standards and owner expectations.
Qualifications
Proven experience in affordable property management, preferably in a regional or multi-property role.
Strong leadership, communication, and organizational skills.
Demonstrated ability to drive financial performance and foster productive relationships with owners and investors.
Proficiency in budget management and operational planning.
Minimum 3 years of HUD and Tax Credit experience required.
Minimum 3-5 years of multi-site property management leadership experience required.
Minimum 2-3 years experience in a comparable role.
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