What are the responsibilities and job description for the Medical Clinic Receptionist position at Quality Medical Clinic?
Job Title: Medical Clinic Receptionist
Location: Quality Medical Clinic
Employment Type: Full-Time
About Us:
We are a well-established Family Practice & Medical Spa dedicated to providing exceptional patient care and aesthetic services. Our team is committed to offering a welcoming and professional environment where patients feel valued and well cared for.
Job Summary:
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will have excellent communication skills, a warm demeanor, and the ability to multitask in a fast-paced medical environment. This role involves handling administrative duties, scheduling appointments, and ensuring a smooth patient experience from check-in to check-out.
Key Responsibilities:
- Greet and check in patients with a professional and welcoming attitude
- Answer and manage incoming phone calls, emails, and inquiries
- Schedule, confirm, and manage patient appointments efficiently
- Verify patient information, update records, and process necessary paperwork
- Collect co-pays, payments, and assist with insurance verification
- Maintain a clean and organized front desk and waiting area
- Assist with administrative tasks, including data entry and filing
- Educate patients on available services and skincare products
- Coordinate with medical staff to ensure smooth patient flow
- Handle sensitive patient information in compliance with HIPAA regulations
- Respond to patient concerns, complaints, and inquiries with professionalism
Qualifications & Skills:
- High school diploma or equivalent (Associate’s degree preferred)
- Previous experience in a medical office or spa setting required
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in medical scheduling software and basic computer skills
- Customer service-oriented with a positive attitude
- Ability to work independently and as part of a team
- Knowledge of medical terminology and insurance processes is a plus
Benefits:
- Competitive pay based on experience
- Health and wellness benefits
- Employee discounts on medical spa treatments and products
- Opportunities for professional growth and training
- Supportive and friendly work environment
If you are passionate about patient care and enjoy working in a dynamic medical and spa setting, we would love to hear from you! Apply today to join our team
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Colorado Springs, CO 80909 (Required)
Work Location: In person
Salary : $19 - $22
