What are the responsibilities and job description for the Operations Manager position at Quality Moments Behavioral Health?
JOB DESCRIPTION AND QUALIFICATIONS
TITLE: Operations Manager
QUALIFICATIONS:
Must be 21 years of age. Associate in social work, counseling, human services, or related field or a minimum of 3 years’ experience working with children, families, or adults in a professional and supervisory capacity. Friendly and positive attitude, strong organizational and time management skills, service-oriented personality, excellent verbal and written communication skills, ability to work well in a fast-paced environment, efficient problem-solving and troubleshooting skills, great attention to detail, judgment, flexibility, commitment, and internal drive/motivation are necessary for success in this position. Demonstrated experience and/or skills at engaging children or youth in therapeutically oriented activities. Must be versed in written and oral communication. Valid driver’s license required. Automobile insurance with minimum state liability amounts required.
SUPERVISOR: Executive Director/Delegated Representative
SUPERVISEE: None
JOB DESCRIPTION/DUTIES:
Operations Manager will coordinate and work with licensed staff members to provide quality behavioral health services as needed. Services include, but are not limited to, interacting with clients and their families to keep track of their progress and to ensure satisfaction, record case information, accurately complete all necessary forms and paperwork while adhering to agency standards, assess and address motivational and psychosocial issues, facilitate multiple care aspects including case coordination and information sharing, create service plans, and assist in case closures.
As the Operations Manager, you will be instrumental in driving the success of our organization by achieving targeted goals and maintaining a harmonious team to support our mission and meet the needs of our partners. Your leadership will also extend to overseeing our critical Special Services programs.
We are looking for a dynamic and experienced professional who thrives in a collaborating environment, has a proven track record of achieving operational excellence, and is deeply committed to our cause. This role offers a blend of strategic planning, operational management, and team leadership, providing a platform to make a significant impact within our organization and the broader community we serve. If you are ready to lead with purpose and drive meaningful change, we invite you to join us and help advance our mission.
Strong organizational skills. interpersonal skills, judgment, flexibility, commitment, and internal drive/motivation are necessary for success in this position.
Salary : $30 - $32