What are the responsibilities and job description for the Customer Service Representative position at Quality Plus Cleaners?
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36 to 40 CONSISTANT WEEKLY HOURS
PAID WEEKLY
PAID TRAINING
Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be a multilingual individual with a passion for customer service and sales.
Duties:
- Provide exceptional customer service via phone, email, and chat
- Assist customers with product inquiries, orders, and issue resolution
- Conduct outbound calling to promote new products and services
- Upsell additional products to increase sales revenue
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
- Maintain professionalism and adhere to phone etiquette standards
Experience:
- Previous experience in customer service is preferred
- Fluency in Spanish is a plus
- Ability to handle high call volumes and multitask effectively
- Strong communication skills, both verbal and written
- Bilingual proficiency is advantageous
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are a dedicated individual with excellent customer service skills, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 36 – 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Tampa, FL 33647 (Preferred)
Ability to Relocate:
- Tampa, FL 33647: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14