What are the responsibilities and job description for the Counter Sales position at Quality Pool Supply - Byron Center?
We are seeking a self-motivated, customer service-oriented individual for a Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, product delivery, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.
ESSENTIAL DUTIES
- Entering orders at the point of sale using the company computer system
- Interacting with customers over the phone, via email, and in-person
- Greet customers with a friendly attitude
- Basic computer and phone skills
- Communicate to customers the correct product for their application
- Communicate to customers how the material is priced and sold
- Create Sales Orders
- Create credit memos and process warranty returns
- Account collection
- Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
- Efficient scheduling of truck deliveries
- Clear communication between manager, employees, and clients
- Being honest, courteous, and respectful to customers & employees at all times
- Maintain and assist to keep a clean work environment
- Learn basic knowledge of products available to customers
- Inform management of products/special order material customers need
- Assist Operations Manager as needed
- Assist with Inventory Cycle Counts
- Order picking/staging/Replenishment
- Shipping/Receiving
- Loading/unloading delivery vehicles
- Order processing
- Operating necessary warehouse equipment
- Operate delivery vehicles (vans and box trucks)
- Other related duties as assigned
REQUIREMENTS
- Basic computer knowledge and Internet use
- Experience with pool and/ or building products preferred but not required
- Bilingual (English and Spanish) is preferred, but not required
- Experienced with warehouse equipment (forklifts, pallet jacks, order pickers ect.).
- Ability to lift 75 lbs; 50 lbs on a repetitive basis
- Able to a pass pre-employment DOT drug test
Job Location:
539 76th Street SW Byron Center, MI 49315
Equal Opportunity Employer.
Veteran Friendly Employer. Heritage Pool Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Benefits
- Competitive salaries for all team members paid weekly
- Private Stock Ownership
- Equity Growth Incentive Plan (after 6 months of employment)
- 401(k) Retirement Plan with company matching
- Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program