What are the responsibilities and job description for the Customer Care Specialist position at Quality Propane?
About Our Culture
We're a dynamic team that values safety, reliability, and customer satisfaction. With a presence in 19 states, we're committed to providing exceptional service to our customers.
Job Description
This role involves serving as the first point of contact for customer inquiries, orders, and service requests. You'll provide accurate information regarding propane services, pricing, and delivery schedules.
Key Responsibilities
- Ensure customer satisfaction through prompt and accurate service.
- Maintain accurate customer records and communicate effectively with internal teams.
- Promote additional propane products or services to customers as needed.
Requirements
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of Microsoft Office.
