What are the responsibilities and job description for the Master Refrigeration Service Technician position at Quality Refrigeration?
Master Refrigeration Service Technician
Join our team at Quality Refrigeration! We’re looking for a skilled Master Refrigeration Service Technician to become an integral part of our family-owned business. With three generations of excellence, we are expanding rapidly to better serve our valued customers.
As a Master Service Technician, you'll play a crucial role in servicing and repairing a diverse range of commercial and industrial refrigeration equipment. Your expertise will directly contribute to ensuring our clients' satisfaction and the ongoing success of our business.
What’s in it for you? We provide ample opportunities for skill development through hands-on experience and participation in professional training programs. At Quality Refrigeration, we’re invested in your growth and success every step of the way.
Ready to join a dynamic team where your talents are valued and your potential is nurtured? Apply now and be a part of our exciting journey!
Responsibilities:
- Ensure high-quality service delivery and assist with quality control to uphold operational standards and customer satisfaction.
- Handle and oversee commercial and industrial accounts, including service, preventative maintenance, parts stock, and organization.
- Perform service calls efficiently, ensuring high-quality workmanship.
- Replace parts, conduct inspections, and perform basic preventive maintenance.
- Participate in the on-call rotation, responding to emergencies promptly.
- Maintain professional and positive interactions with clients.
- Address and resolve customer concerns promptly, ensuring client satisfaction.
- Maintain accurate service records and documentation.
- Diagnose and troubleshoot complex refrigeration issues.
- Track parts and refrigerant logs for inventory management.
On-Call Expectations:
- You will be paid 50% of your regular pay rate for on-call standby.
- Employees with a current rate over 50% of their regular rate will retain that rate.
- Overtime eligibility applies if dispatched on a service call during on-call hours, only if you have already worked 40 hours during your regular work week.
- Availability for service calls during on-call hours is required.
- On-call schedule may vary.
Qualifications:
- Previous experience in refrigeration (5 years)
- Thorough understanding of the refrigeration cycle and diagnostic/troubleshooting skills
- Basic electrical knowledge (24V – 480V)
- Ability to braze and solder copper pipe
- EPA 608 Type 1 & 2 License
- Positive and honest attitude with a focus on thoroughness
- Strong communication skills with both office and field teams
- Ability to lift 50 lbs and perform physical tasks
- Clean driving record and valid Driver's License
Compensation:$35-$50 per hour - Negotiable based on experience
Benefits:
- 401(k) matching
- Medical Benefits
- Dental/Vision Benefits
- Paid Time Off
Schedule:
- 8-hour shift
- On-call
- Overtime
Education:
- High school or equivalent (Preferred)
- Tech/Trade School (Preferred)
Experience:
- HVAC: 5 years (Preferred)
License/Certification:
- Driver's License
- EPA 608 Type 1 & 2 License
Work Location:Multiple LocationsJob Type: Full-timePay: $35.00 - $50.00 per hour
Job Type: Full-time
Pay: $35.00 - $50.00 per hour
Benefits:
- 401(k)
- Retirement plan
Schedule:
- On call
Supplemental Pay:
- Overtime pay
Experience:
- Refrigeration: 5 years (Required)
License/Certification:
- EPA Certification (Required)
Ability to Commute:
- Lebanon, NJ 08833 (Required)
Ability to Relocate:
- Lebanon, NJ 08833: Relocate before starting work (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
Salary : $35 - $50