What are the responsibilities and job description for the Restoration Superintendent position at Quality Restoration?
Restoration Superintendent
Starting pay range: $60,000 to $65,000
With Quality Restoration, the Restoration Superintendent will work with property owners and sub-contractors after traumatic events like fires or floods to clean up and repair damage to residential and commercial property. Managing the renovation, control and communication of the budget effectively, and spending time in the field leading the team and ensuring projects get completed properly.
If this sounds good to you, we would like to talk more about your career goals!
If you're looking for more than just a job, we would love for you to join our team! Every day you will use your skills and work ethic to make our team better and help our customers find peace of mind in tough situations. As a member of our team, we will count on you to use your past experiences and skills to rebuild after catastrophe and help the team succeed.
What We Offer:
- A fun family-oriented work environment
- Starting salary of $60,000 to $65,000 depending on skills & experience
- Opportunities for pay increases based on skills & performance
- Benefits after 30 days with the company
- Retirement Program with Employer Match
- Generous Paid Time Off policies and paid holidays
- And much more to motivated, results-oriented individuals who want to make a real difference in their community and role
Who are We:
Quality Restoration, operating in Kosciusko County and surrounding areas provides 24-hour emergency restoration services. Fire, Water, Wind, and Mold restoration and renovation services. in 2024, Quality Restoration joined Himes Holdings Inc., a long-standing family owned and operated organization who has enjoyed more than 85 years of successful growth and innovation in multiple industries. We are proud of our family-owned heritage, and believe our employees are our most valuable assets. We greatly value our team members and provide our employees with the resources, tools, and training to be prepared to deliver high value to our customers and our community through best-in-class services and products.
Job Responsibilities:
Deliver 5 STAR Customer Experiences
- Serve as the first point of contact for property owners, adjusting, and project managers after traumatic events like fires or floods.
- Provide exceptional customer care, focusing on building trust and loyalty with each property owner.
- Ensure tasks are completed to meet the scope of the project and customer expectation.
- Supervise project scheduling and quality control.
- Assist with cultivate strong relationships with community leaders, first responders, and insurance providers to ensure seamless restoration services.
- Estimate projects as needed.
Lead Operational Excellence
- Manage labor requirements, including work schedules, project progress and resource allocation.
- Oversee subcontractors, and self-performing field employees.
- Performs repairs, renovations, and carpentry tasks as needed.
- Oversee water loss projects assisting with the set up and removal of equipment.
- Manage physical inventory of the customer contents in our care.
- Assist in the remediation of customer contents
- Maintain a daily log of the job site’s operations, tracking hours worked for both self and team, reporting to management, as necessary.
Build Talent in World-Class Culture
- Communicates effectively and respectfully verbally and in writing with the customer and co-workers under all circumstances.
- Aides in the training and development of team members.
- Manage remediation and restoration sites ensuring obstacles and hazards are controlled. Keep SAFETY 1st in all activities.
- Performs all functions in accordance with the “Yes I Can” philosophy. Providing support, backup and training, and performs work in other positions, as qualified, when needed. Completes special projects and other duties as assigned
Salary : $60,000 - $65,000
