Training and Quality Control Manager

Job Description

Premier Veteran Owned and Operated relocation company headquartered in Woodbridge area is seeking a full-time Training and Quality Control Manager with excellent organizational and leadership skills to train employees and assess performance both in-house and in the field. As a Field Trainer and Quality Control Manager, your responsibilities include, but are not limited to, the following:

• Establishing and maintaining an appropriate training regimen to include proper packing, moving, customer service, and driving techniques for all employees
• Working closely with Operations Department to coordinate on-site quality control visits, and providing remedial training and/or counseling sessions to employees who exhibit substandard performance
• Evaluating employee performance to produce customer satisfaction scores in accordance with company standards
• Conducting time in motion studies to ensure crews are working at an acceptable pace without sacrificing the quality of work performed
• Enforcing various regulations and corporate policies/procedures for compliance
• Administering certified training and employee recognition programs
  
  

This is a physically demanding and hands-on training position which incorporates both classroom and field instruction. Strong leadership, motivation, and discipline are required. We offer a competitive compensation package with full benefits, including 401(k) and tuition reimbursement. For consideration, please apply with an updated resume.

Requirements:

• A valid CDL A driver’s license (required)
• Familiarity with DOT regulations
• Experience in the household goods (HHG) and/or relocation industry (required)
• Previous training experience along with strong interpersonal and organizational skills
• A positive, leadership-oriented attitude
• Ability to lift 50 lbs. without assistance
  
  

Position will be located at our Headquarters in Lorton, VA but will require job site visits in the DC Metro area.

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance
  
  

Schedule:

• Monday to Friday
• Weekends as needed
  
  

Ability to Relocate:

• Lorton, VA: Relocate before starting work (Required)
  
  

Work Location: In person

Company Description

Quality Services Moving is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based , growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!

Quality Services Moving is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based , growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!