What are the responsibilities and job description for the Network Specialist position at Quality Staffing?
Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for an experienced Network Specialist / IT Help Desk Technician to work through our agency as a contract employee with the Tennessee Department of Human Services (TN DHS) located in Nashville, TN. This is a remote position working Monday through Friday from 8 : 00 am to 4 : 30 pm for a total of 37.5 hours per week. The pay rate for this position is $38.00 per hour. IT Help Desk Technician Job Overview : The Tennessee Department of Human Services in Nashville is looking for support to assist with their ServiceDesk operations. As their modernization effort continues to grow, it is very important to have sufficient resources in place to support this growth. IT Help Desk Technician Job Duties and Responsibilities will include : -Serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions.-Providing customer support for DHS applications.-Following up with customers to ensure full resolution of issues.-Installing or changing software to fix issues.-Remotely accessing software to resolve issues.-Diagnosing problems.-Resetting AD and mainframe passwords and unlocking accounts. Minimum Requirements Needed for IT Help Desk Technician position : -Excellent Communication Skills, both verbal and written.-Excellent IT Communication Specialist experience.-Excellent learning ability.-Excellent Teamwork Skills.-Active Directory Experience / Skills.-MUST live in the Nashville area.Benefits Include : -Weekly Pay / Comparable Wages-Major Medical Insurance-Indemnity Medical, Dental and Vision Insurance-Term Life Insurance and Short-Term Disability Interested? Here is how to apply : -Visit our website at : “Apply Now” and complete the process.-Follow up with a phone text to 615-540-8186, Quality Staffing's TN recruiter.-Please text your first & last name, your email address, and job #64024 IT Help Desk Tech, Nashville.-This job closes on 2 / 24 / 25 (or when the position is filled) and will no longer accept resumes after this date. Quality Staffing, Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.#CL1
Salary : $38
