What are the responsibilities and job description for the Mobile Engineer position at Quality Theorem?
Work with customers to help them integrate Mobile Device Management (MDM) platforms into their existing environment
Work with customers to integrate MDM platforms with their PKI solutions
MDM expert / Subject matter expert (SME)
Develop high availability and disaster recovery solution for the MDM environment
Operate, maintain, and provide consultation for a wide variety of IOS, Android, and other mobile devices
Provide leadership in establishing operational processes for delivering world-class MDM support
Operate, maintain, and provide customer support and consultation for a wide variety of MDM related issues
Create and maintain architectural design, representation of logical layout of services, representation of network communication Services, and Service Communications Information documentation for MDM solution
Follow and continually improve processes for the deployment, configuration, automating, and management of mobile computers, printers, ERP clients, and related technology. Assisting in customer deployments
Analyze and develop innovative resolutions for complex problems involving availability and/or performance at the system level
Understanding mobile technology and alignment with customer requirements which includes Mobility, Cellular carriers, Wi-Fi infrastructure, environmental, store access/updating, and Enterprise Directory integration
Coordinate the implementation of solutions and issue resolutions between Architecture, MDM Admin, SEM, and Config Teams
Support escalations to Level 3-4 MDM Queues
Create and implement Configuration change requests and associated documentation
Keep a pulse on the job market with advanced job matching technology.
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What is the career path for a Mobile Engineer?
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