Dispatch Supervisor

We are seeking a Dispatch Manager to join our team. We are a very busy Towing Company with 35 years' experience.

The ideal candidate would be able to work in a fast environment and possess strong organizational, people and computer skills.

The person will be responsible for the coordination, planning and assigning work to the company operators and technicians.

Job Title: Towing Dispatch Responsibilities:

• Answer incoming customer calls on multiple lines

• Accurately classify and schedule incoming service /tow service calls

• Create service tickets - Record information such as name, address, tow type, repair, or service to be completed

• Maintain record of service calls and work orders

• Hiring/training dispatcher personnel

• Communicate/follow up with company techs and owners to ensure high quality service

Evaluates and helps on gathering and communicating estimates Enter accounts receivables

• Processing payments for customers

• Coordination and maintain contact for company contract customers

• Processing collections

• Monitor company licenses and permitting for renewals

• Other duties as directed

Qualifications:

• 1 year minimum administrative experience (dispatch experience preferred)

Proficient in Microsoft Office (Excel, Word) Ability to communicate effectively and remain calm and courteous under pressure

• Ability to pick up and learn new skills quickly

Works collaboratively in a team environment with a spirit of cooperation Respectfully takes direction from the Manager

• Must be reliable, punctual, and able to work Monday - Friday 8:00-5:00 - due to the fact we are a 24/7 365 business - you would need to be available to the dispatchers for questions and to assist them.

• Must be able to pass drug test and a background check.

If you have applied previously, no need to re-apply.

We need you to apply in person - Monday through Friday - 9AM to 4PM

Quality Towing, 1657 Plaza Place, Myrtle Beach, SC 29577

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• Overtime

Ability to Commute:

• Myrtle Beach, SC 29577 (Required)

Work Location: In person

Salary : $25