What are the responsibilities and job description for the Lead Associate 3 - 2nd Shift position at Quanta Computer Nashville?
PURPOSE OF POSITION:
Responsible for leading the OBA staff and assisting in the areas of verifying the completeness of server quality inspection. Ensure that all personnel are adequately trained, and that training has been properly documented. Able to assume overall operational duties of the area in the absence of the Service Operations Supervisor or Lead as may be required. Able to assist in the daily operations of the department and maintain an organizational work area and ensure the cleanliness of all areas assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides daily work assignments to assigned personnel to meet established production goals.
- Resolves all functional issues (Quality, Processing, Repair, etc.) as they arise.
- Ensure transactions into QMS are properly entered to provide accurate data, which provides traceability of material to chassis produced.
- Provide accurate and timely departmental reports.
- Monitor the performance of staff and provide retraining or coaching as necessary
- Drive & Maintain 5s Metrics & Drive a Safe Working Environment.
- Lead production to meet TOS targets for designated work stream.
- Promote a culture of process excellence through exceeding quality metrics.
- Meet daily & weekly goals for production output.
- Provide instruction and training to assigned personnel to proper procedures and regulations ensuring appropriate documentation has been completed timely and accurately.
- Train and motivate employees through effective communication.
MINIMUM REQUIREMENTS
- 1-2 years supervisory/lead experience in either a production or repair center environment.
- Must be proficient with Microsoft, Word, Excel, and Access.
- High school diploma or equivalent required.
- Conversational English must pass interview in English and must be able to work with others and direct others that speak Spanish only.
OTHER SKILLS AND ABILITIES
- Excellent verbal and written communication skills and the ability to think on your feet.
- Knowledge of electronics is preferred.
- Knowledge of Electrostatic Discharge (ESD) and preventative measures.
- Computer literate in a Windows Environment; Excel, Word, Power Point, Access, Internet.
- Basic math skills.
- Accurate counting skills.
- Detail oriented.
- Good organizational skills.
- Ability to work as part of a team.
- Must be self-motivated with ability to use own initiative.
- Flexibility to change direction frequently with little notice.
- Able to handle multiple tasks simultaneously.
