Project Manager

Job Summary

We are seeking a motivated and detail-oriented Project Manager to oversee the management and implementation of key customer accounts and programs within a fast-paced manufacturing environment. The ideal candidate will play a pivotal role in ensuring high levels of customer satisfaction through proactive communication, accurate program status updates, and on-time delivery. You will be responsible for driving operational execution across various program elements, including cost management, process improvements, and shipments.

Key Responsibilities:

• Proactively identify and resolve project-related issues (both internal and external), escalating when necessary to ensure smooth project execution.
• Schedule and lead regular meetings with internal teams and customers to review product introduction requests, ensuring complete and accurate product release information for new products.
• Collaborate cross-functionally with Sales, headquarter Project Manager, engineering, and manufacturing teams to meet and exceed customer expectations.
• Maintain and provide regular program status reports to both customers and internal teams.
• Drive continuous improvement efforts in processes, systems, and product quality.
•  Participate in meetings and communication with local and global stakeholders across time zones.
• Perform other duties as assigned by management.

Required Skills and Qualifications:

• Previous experience in operations or customer-facing roles is preferred.
• Familiarity with MRP (Material Requirements Planning) or enterprise systems is a plus.
• Exceptional communication skills, both written and verbal, including the ability to effectively present to various audiences.
• Proficiency in a second language is advantageous.
• Experience working with diverse cultural teams is highly preferred.
• Strong problem-solving skills and the ability to address issues in a timely and professional manner.
• Ability to manage multiple tasks and priorities simultaneously with excellent organizational skills and attention to detail.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Willingness to travel as needed.

Education and Experience:

• 1-3 years of relevant business experience, ideally in a manufacturing or project management setting.
• Bachelor's degree in a technical or business-related field is required.

Physical Requirements:

• Ability to lift up to 30 pounds.
• Ability to stoop, bend, and stand as needed.
• Ability to sit at a desk and use a computer for extended periods, up to 8 hours per day.