Test Operations Supervisor - B1 - Kyle

Hiring for a 1st and 2nd shift AMA Test Supervisor

PURPOSE OF POSITION:     

To plan and manage the overall Testing activities for the CCBU (AMA) Test area.  Directs and coordinates activities of technicians and associate staff in product testing and repair.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implements and maintains a production process that complies with established internal documentation.

• Responsible for managing, directing, and coordinating the activities of the CCBU test staff. Plans daily test operations, establishing priorities and sequences of product in test.

• Ensures products are tested according to company standards as outlined in Work Instructions.
• Coordinates test activities to insure quantity and quality of products meets established specifications.

• Ensures all test area employees have been trained on and understand each Work Instruction for their function(s).
• Ensures test employees have timely job specific and safety training to perform their duties.
• Ensures all required documentation for testing, training, etc. is completed timely and accurately.
  • Directs the workflow in the CCBU test area and schedules work hours for assigned to employees.
• Responsible for performing all supervisory functions of hiring, evaluating, disciplining and approving employee-related transactions.
• Responsible for training employees in the performance of their jobs and providing feedback.
• Collects, monitors and maintains performance metrics.
• Support the development and improvement of process for test, service lines, warehouses and other service operations.
• Follows all Quality System and ISO requirements
• Maintains a safe work environment through safety training for employees, identifying hazards in the work place and correcting them, and providing discipline, when necessary, for violation of Company safety rules.
• Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.

• Responsible for ensuring all test area employees are utilizing proper lifting and material movement techniques at all times.
• Responsible for ensuring all work related injuries are reported to Human Resources.
  • Adheres to and supports Quanta’s Corporate Policies and Procedures.
  • Actively works to improve processes in the company and its relationship to the community.
  • Maintain cooperative, diplomatic working relationships with co-workers, supervisor and the public.
  • Work as part of the team and collaborate with co-workers and colleagues.
  • Adheres to and supports QMN’s Corporate Policies and Procedures.

MINIMUM REQUIREMENTS

• Two (2) to Five (5) years experience in a high technical service/repair, electronic manufacturing or testing environment.
• Minimum two (2) years supervisory experience.
• Previous experience in an electronic testing environment preferred.
• Experience in writing procedures according to applicable regulations.
• Training and/or experience implementing manufacturing and/ or service.
• B.S. degree in Business Administration with an emphasis in Production and Operations Management or related field preferred.
• Certificate in manufacturing or process improvement preferred.

SAFETY

• Responsible for maintaining a clean and safe work environment by identifying all safety hazards and recommending corrective actions when necessary.
• Responsible for ensuring all Service Operations area employees are utilizing proper lifting and material movement techniques at all time.
• Responsible for reporting all work related injuries to Human Resources.

SUPERVISION

• Responsible for training employees in the performance of their jobs and providing feed back.
• Responsible for performing all supervisory functions of hiring, evaluation, disciplining and approving employee-related transactions.
• Maintains a safe work environment through safety training for employees, identifying hazards in the work place and correcting them, and providing discipline, when necessary for violation of Company safety rules.

DIRECTION RECEIVED

• Works under the administrative direction of the Operations Manager.  (Performs assignments/duties within broad parameters defined by general organizational requirements and accepted practices).

OTHER SKILLS AND ABILITIES

• Computer literate in a Windows Environment: Excel, Word, Power Point, Access, Internet.
• Technical troubleshooting and repair skills for servers or similar products.
• Flexibility to change gears with little notice.
• Basic math skills.
• Legible handwriting.
• Detail oriented.
• Superior leadership and supervisory skills with the ability to coach, mentor and train.
• Excellent management skills.
• Ability to positively motivate employees and build morale.
• Strong interpersonal skills with the ability to use tact and diplomacy.
• Analytical abilities.
• Excellent planning and organization abilities.
• Good organizational skills.
• Strong written and verbal communication skills.
• Able to maintain confidentiality.
• Able to complete projects under tight deadlines, even when there are competing requirements and changes in assignments.
• Ability to be a team player.
• Must be self-motivated with ability to use own initiative.
• Ability to handle multiple tasks simultaneously.

PHYSICAL DEMANDS

• Ability to walk and stand on cement floors for long periods.
• Able to work in warehouse environment with no central heat or air.
• Able to sit at desk and use/view computer for prolonged periods of time, up to 8 hours daily.

WORK ENVIRONMENT

• Hectic, fast paced.
• Fast paced with multi-level distractions.
• Professional, yet casual work environment
• Warehouse environment

SPECIAL CONDITIONS

• Ability to work overtime/extended hours as needed.