What are the responsibilities and job description for the Relations Manager position at Quantam?
Company Overview
Quantam is the largest IT staffing provider for the Commonwealth of Kentucky , delivering top-tier workforce solutions to support the state's technology and business needs. With a reputation for excellence in staffing and client service, we are dedicated to building and maintaining strong partnerships with our employees and clients.
Position Overview
We are seeking a Relations Manager to join our team in Frankfort, KY. This is an on-site, fast-paced role responsible for managing and strengthening relationships with clients, ensuring high-quality service, and supporting employee engagement efforts. The ideal candidate will be a proactive, people-oriented professional with strong communication skills and the ability to thrive in a dynamic, high-energy environment where priorities can shift quickly.
This role reports directly to the Contract Manager and plays a pivotal part in maintaining client satisfaction, retention, and business growth while ensuring employees feel valued and supported in their roles.
Key Responsibilities
Client Relationship Management
- Serve as the primary point of contact for clients, ensuring their staffing needs are met efficiently in a high-demand, fast-paced environment.
- Develop and maintain long-term relationships with key stakeholders within the Commonwealth of Kentucky and other client organizations.
- Conduct regular client meetings and onsite visits to assess needs, address concerns, and reinforce partnerships.
- Gather and analyze client feedback, making recommendations to enhance service delivery.
- Identify and pursue opportunities for contract expansion and business growth within existing client relationships.
- Work closely with the Contract Manager to ensure compliance with contract requirements and optimize service levels.
Employee Engagement & HR Support
Business Development & Market Presence
Event Coordination & Marketing Support
Qualifications & Requirements
Benefits & Perks
Why Join Quantam?
As the largest IT staffing provider for the Commonwealth of Kentucky, Quantam is a trusted leader in workforce solutions. The Relations Manager will play a key role in maintaining and strengthening client partnerships, ensuring employee engagement, and driving business growth. This is a high-impact role in a fast-paced environment, ideal for a proactive professional who excels at building relationships and solving problems on the go.
If you are a relationship-driven professional with a passion for client satisfaction and the ability to thrive in a fast-moving setting, we encourage you to apply and become part of our growing team!
