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HR Manager - Operations

Quantem Aviation Services
Charlotte, NC Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/25/2025

HR Manager - Operations


Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.


Our employees receive the following, based on position and eligibility requirements:


* Insurance - health, dental, and life

* 401(k) retirement plan with company match

* Employee Assistance Program

* Employee discounts

* Competitive wages

* Flexible schedule

* Advancement opportunities

* On-the-job training

* DailyPay


Position Overview:


The HR Manager - Operations plays a critical role in ensuring the organization's HR function operates smoothly and efficiently across Inland stations.The key purposes of this role are to oversee daily HR operations for Quantem Aviation Services.Drawing upon a thorough understanding of the business landscape, the HR Manager - Operations offers HR support and direction to operational teams, mentors HR Operations Specialists, and oversees the implementation of HR initiatives.This role also includes supervising HR Operations Specialists with generalist expertise and reporting directly to the Director of Operational HR.


Essential Duties and Responsibilities (Including but not limited to):


* Responsible for implementing HR initiatives that support Inland's goals, whilst driving a positive employee experience in partnership with operational leaders.This includes workforce planning, talent management, and succession planning to ensure that Inland has the right talent in place to meet its objectives.

* Acts as an advisor to business functions, the role holder collaborates with business leaders to understand their people needs and challenges.This involves providing insights and recommendations on HR-related issues that impact business performance.

* Oversees all station recruitment activities in line with business demands and requirements, including rehiring of candidates during peak periods.

* This role plays a crucial in the implementation of organizational change initiatives.This includes the implementation of change management strategies, communicating changes to employees, and ensuring that the workforce is engaged and supported throughout transitions.

* Promotes a positive workplace culture and enhancing employee engagement are key responsibilities.

* Implements programs and initiatives that promote employee satisfaction, retention, and overall well-being.

* Directs and manages overall HR programs and assures compliance with employee-focused regulations and ensuring safety and regulatory compliance with all provincial, state and federal rules and regulations.

* Promotes a positive workplace culture and enhancing employee engagement are key responsibilities.Implements programs and initiatives that promote employee satisfaction, retention, and overall well-being.

* Role holder may be assigned duties not directly related to the HR function during times of low activity to meet business demands elsewhere e.g. other stations, therefore flexibility is required.


Required Skills and Experience:


* Previous HR Manager / Business Partner experience is required.

* Experience in coaching, mentoring and leading HR Specialists and/or Generalists.

* Experience in HR operations and processes, such as recruitment, onboarding, performance management, and employee relations, is essential.

* A track record of successfully implementing programs that enhance employee engagement and satisfaction.

* Experience working closely with senior leadership teams to align HR strategies with business goals and provide insights on HR-related issues.

* Experience in utilizing HR analytics to inform strategic decisions and improve HR practices.

* Experience in identifying and mitigating risks associated with HR practices and ensuring compliance with relevant laws and regulations.

* Experience in the specific industry in which the organization operates can be beneficial, as it provides context for the unique challenges and opportunities within that sector.

* Professionalism and an overall positive attitude.

* Excellent planning, time-management, collaboration, problem-solving, decision-making, organization and presentation skills.


Qualification and Education:


* Bachelor's degree with a concentration in human resource management is preferred although relevant post-secondary education and combination of continuing education and experience may be acceptable.

* 5 years of human resource management experience in a generalist capacity in positions of increasing responsibility.

* CPHR/SHRM designation or other equivalent human resources professional practitioner certification is considered an asset.

* Ability to acquire and maintain eligibility for international travel.Travel is expected.


As a federal contractor we conform to all laws, statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job postings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristics protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.


 

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