What are the responsibilities and job description for the Principal Commercial IT Business Analyst position at Quanterix?
Billerica, MA (Hybrid)
Quanterix is a company that is digitizing biomarker analysis with the goal of advancing the science of precision health. The company’s ultra-sensitive detection solution, Simoa, has the potential to change the way in which healthcare is provided today by giving researchers the ability to closely examine the role of biomarkers in the continuum of health to disease. Quanterix’ technology is designed to enable much earlier disease detection, better prognosis and precise treatment methods to improve the quality of life and longevity of the population for generations to come. The technology is currently being used for research applications in several therapeutic areas, including oncology, neurology, cardiology, inflammation and infectious disease.
Role Summary
We are looking for an experienced and highly motivated Principal Commercial IT Business Analyst to join our IT team within our Billerica, MA headquarters. As a Principal Commercial IT Business Analyst, you will serve as a strategic partner bridging business operations and technology solutions across our commercial operations, including sales, marketing, and customer success functions. This role combines deep business acumen with technical expertise to drive digital transformation initiatives and optimize commercial technology platforms. This role reports to the VP, IT Business Partner & Business Delivery Center
What You’ll Do
Our Technology: Quanterix’ technology is designed to enable much earlier disease detection, better prognoses and enhanced treatment methods to improve the quality of life and longevity of the population for generations to come. The technology is currently being used for research applications in several therapeutic areas. The company was established in 2007 and is in Billerica, Massachusetts. For additional Information, please visit https://www.quanterix.com.
Our Commitment to Employees: At Quanterix, we take pride in our employees' incredible work ethic, and we want to reward and recognize that by offering competitive compensation and a 401k plan with an employer match, as well as competitive health, dental, and vision benefits for employees and their dependents. We also offer an unlimited vacation policy to all exempt employees, and a generous PTO policy for non-exempt employees. All employees are eligible to be awarded Equity, and we have an Employee Stock Purchase Plan, a Performance Bonus, and 1:1 Financial Counseling/Planning. We also offer Tuition Assistance. We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees free snacks and drinks every day!
Diverse & Inclusive Workplace
Quanterix is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values.
Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Quanterix is a company that is digitizing biomarker analysis with the goal of advancing the science of precision health. The company’s ultra-sensitive detection solution, Simoa, has the potential to change the way in which healthcare is provided today by giving researchers the ability to closely examine the role of biomarkers in the continuum of health to disease. Quanterix’ technology is designed to enable much earlier disease detection, better prognosis and precise treatment methods to improve the quality of life and longevity of the population for generations to come. The technology is currently being used for research applications in several therapeutic areas, including oncology, neurology, cardiology, inflammation and infectious disease.
Role Summary
We are looking for an experienced and highly motivated Principal Commercial IT Business Analyst to join our IT team within our Billerica, MA headquarters. As a Principal Commercial IT Business Analyst, you will serve as a strategic partner bridging business operations and technology solutions across our commercial operations, including sales, marketing, and customer success functions. This role combines deep business acumen with technical expertise to drive digital transformation initiatives and optimize commercial technology platforms. This role reports to the VP, IT Business Partner & Business Delivery Center
What You’ll Do
- Lead complex business analysis initiatives for commercial technology platforms, with primary focus on Salesforce and integrated marketing/sales technologies
- Partner with sales operations, marketing, and customer success teams to understand business requirements and translate them into technical solutions
- Design and optimize end-to-end business processes across the commercial tech stack to drive efficiency and revenue growth
- Develop comprehensive solution designs, including process flows, user stories, and technical specifications
- Provide subject matter expertise in commercial systems architecture, particularly in areas of sales operations, marketing automation, and customer engagement platforms
- Lead stakeholder engagement across multiple levels of the organization, from executive leadership to end users
- Serve as a thought leader in commercial technology best practices
- Partner with the Commercial team on user stories crafting and execution from an End to End processing
- Drive strategic initiatives that directly impact revenue generation and commercial operations
- Influence technology roadmap for commercial systems
- Lead cross-functional teams in delivering complex technology solutions
- Partner with senior leadership to align technology initiatives with business strategy
- Bachelor's degree in Business or Information Systems
- 10 years of business analysis experience in commercial technology
- Salesforce certifications preferred (Administrator, Advanced Administrator, or Platform App Builder)
- Demonstrated experience in requirements gathering, solution design, and implementation
- Track record of successful large-scale technology transformation projects
- Influence technology roadmap for commercial systems
- Lead cross-functional teams in delivering complex technology solutions
- Partner with senior leadership to align technology initiatives with business strategy
- Advanced knowledge of Salesforce platform, including Sales Cloud, Service Cloud, and CPQ
- Experience with marketing automation platforms (e.g., Pardot)
- Understanding of sales operations tools (e.g., Outreach)
- Proficiency in data visualization and analytics tools (e.g., Tableau, Power BI)
- Knowledge of API integrations and data flow architectures
- Experience with Agile methodologies and project management tools
- Knowledge of Salesforce visual flows
- Proven track record of leading large-scale commercial technology initiatives
- Strong understanding of B2B sales and marketing processes
- Excellence in stakeholder management and executive communication
- Advanced problem-solving and analytical capabilities
- Ability to balance strategic thinking with tactical execution
- Experience in change management and user adoption strategies
- Drive strategic initiatives that directly impact revenue generation and commercial operations
Our Technology: Quanterix’ technology is designed to enable much earlier disease detection, better prognoses and enhanced treatment methods to improve the quality of life and longevity of the population for generations to come. The technology is currently being used for research applications in several therapeutic areas. The company was established in 2007 and is in Billerica, Massachusetts. For additional Information, please visit https://www.quanterix.com.
Our Commitment to Employees: At Quanterix, we take pride in our employees' incredible work ethic, and we want to reward and recognize that by offering competitive compensation and a 401k plan with an employer match, as well as competitive health, dental, and vision benefits for employees and their dependents. We also offer an unlimited vacation policy to all exempt employees, and a generous PTO policy for non-exempt employees. All employees are eligible to be awarded Equity, and we have an Employee Stock Purchase Plan, a Performance Bonus, and 1:1 Financial Counseling/Planning. We also offer Tuition Assistance. We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees free snacks and drinks every day!
Diverse & Inclusive Workplace
Quanterix is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values.
Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
