Account Manager - Life Sciences

• 17x Google Cloud Partner of the Year awards in the last 8 years
• 3x AWS AI/ML award wins
• 3x NVIDIA Partner of the Year titles
• 2x Snowflake Partner of the Year awards
• We have also garnered Top analyst recognitions from Gartner, ISG, and Everest Group.
• We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators.
• We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023.

Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here!

Experience Level: 15 years

Work Location: West - USA Remote

Responsibilities:

• Build strong, trusted relationships with key clients to ensure they remain actively engaged with Quantiphi
• Foster trusted advisor relationships with key stakeholders and executive sponsors by demonstrating deep knowledge of the Life Sciences value chain and business processes
• As an Account Manager, play a pivotal role throughout the Sales lifecycle and drive business development within key accounts
• Manage client relationships and spearhead business development by engaging with key personnel, including CXOs and senior executives, while understanding the client's organizational culture
• Strengthen relationships with current clients by consistently offering solutions that align with their strategy and address immediate needs.
• Gain a comprehensive understanding of key client objectives, needs, and expectations
• Serve as the primary point of contact for all client-related matters, addressing concerns and needs
• Drive new sales to support overall account expansion and growth.
• Identify opportunities for improvement and new business within existing client accounts to meet performance goals
• Ensure the timely and successful delivery of solutions, aligned with customer goals and expectations
• Resolve any customer issues or complaints to maintain trust and ensure client satisfaction

Basic Qualifications:

• Proven experience of at least 5 years in account management or related roles within an Information Technology services or consultancy company (required).
• Minimum 10 years of experience working in IT services or consultancy for Life Sciences or Pharmaceutical clients (required).
• Strong understanding of the Life Sciences and Pharma industry sectors (required).
• Proven expertise in technical sales and solutions aligned with customer needs, particularly in cloud, data, and artificial intelligence (required).
• Demonstrated ability to effectively communicate, present, and influence stakeholders at all organizational levels, including executives and C-suite.
• Exceptional listening, communication, and presentation skills.
• Proven experience in contract negotiation.
• Experience in forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts.
• Strong interpersonal skills with a talent for building relationships across all levels of an organization.
• Excellent organizational abilities

Other Qualifications:

• Resourceful, flexible and creative problem solver
• Growth mindset and can-do attitude
• Team player and highly collaborative
• Great interpersonal & communicative nature
• Great emotional quotient
• The ability for conflict resolution
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High-quality awareness
• Excellent verbal and written communication skills
• Bachelor's degree OR equivalent work experience
• Ability to travel 50% of the time

What is in it for you:

• Be part of the fastest-growing AI-first digital transformation and engineering company in the world
• Be a leader of an energetic team of highly dynamic and talented individuals
• Exposure to working with fortune 500 companies and innovative market disruptors
• Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud