Demo

Service Writer Job at Quantix in Morris

Quantix
Morris, IL Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/11/2025

Description

The Service Writer communicates estimates, scheduling, and work details to customers. This requires a firm mechanical understanding of trucks and trailers, along with the ability to communicate the work performed in a knowledgeable and detailed manner.

DUTIES & RESPONSIBILITIES

  • Create detailed work orders for Class 8 equipment repairs or maintenance.
  • Provide cost estimates and obtain customer approvals for service work. Estimate, schedule, and invoice repairs in a knowledgeable manner.
  • Responsible for providing supporting documents to determine warranty coverage.
  • Document requests by the customer such as determining method of payment, authorizations, purchase order numbers as required.
  • Acquire customer approvals, provide estimates, book & close all service tickets.
  • Offer knowledgeable recommendations for additional services and products.
  • Maintain detailed records of customer interactions, repairs, and inventory.
  • Deliver exceptional customer service to ensure satisfaction and repeat business.
  • Communicate well to document enough information to properly diagnose the vehicle.
  • Stay informed about semi-trailer parts and repair techniques.
  • Schedule preventive maintenance and discrepancies into service center.

Requirements

Firm mechanical understanding of Class 8 equipment.

J-18808-Ljbffr

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Writer Job at Quantix in Morris?

Sign up to receive alerts about other jobs on the Service Writer Job at Quantix in Morris career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$47,278 - $71,270
Income Estimation: 
$40,328 - $51,115
Income Estimation: 
$47,278 - $71,270
Income Estimation: 
$40,328 - $51,115
Income Estimation: 
$54,563 - $73,333
Income Estimation: 
$59,611 - $81,642
Income Estimation: 
$33,677 - $43,106
Income Estimation: 
$43,929 - $67,340
Income Estimation: 
$36,043 - $53,212
Income Estimation: 
$33,017 - $41,180
Income Estimation: 
$33,456 - $41,133
Income Estimation: 
$40,328 - $51,115
Income Estimation: 
$54,563 - $73,333
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Quantix

Quantix
Hired Organization Address Jackson, TN Full Time
Description Job Summary 1. Ensures all shipping and receiving operations are carried out in a safe, timely and effective...
Quantix
Hired Organization Address Saint Clair, MI Full Time
Description Diesel Mechanic / Class 8 Tractors / Trailers Job Summary Responsible for day-to-day equipment maintenance o...
Quantix
Hired Organization Address Charleston, SC Full Time
Description Position Overview Support the customer service team with the printing, filing, charging, checking and distri...
Quantix
Hired Organization Address Philadelphia, PA Full Time
Job Summary Self-motivated, positive and competitive Regional Environmental Health Safety and Security Manager to collab...

Not the job you're looking for? Here are some other Service Writer Job at Quantix in Morris jobs in the Morris, IL area that may be a better fit.

Service Writer Job at Quantix Supply Chain Solutions in Morris

Quantix Supply Chain Solutions, Morris, IL

Quantix Supply Chain Solutions is hiring: Service Writer in Morris

Quantix Supply Chain Solutions, Morris, IL

AI Assistant is available now!

Feel free to start your new journey!