Bilingual Insurance Qualifier - Seasonal Position - Remote

Insurance Qualifier - Seasonal Position - Remote

Who We Are:

Quantum 3 Media is a scalable customer acquisition engine for top insurance brands in Health Insurance, Medicare Advantage, Medicare Supplement, and Life Insurance. Our 20 years of experience in the direct marketing industry helps strengthen the foundation of trust with all our partners. Through strategic partnership, data science, and predictive analytics we can deliver only the highest customer commitment and unparalleled customer satisfaction.

About Us:

Our Company Values start with Integrity and Compliance: In our line of business, putting together a winning team is at the core of what we do. We strive to acquire candidates who embody the fundamentals that our company is founded on: Integrity, Compliance, and World-Class Customer Service. Our aim is to adapt the vision of our clients, and to partner with them in helping our community become better informed on all insurance options, its value, and benefits.

What We Do:

• We service our community of individuals who are searching for assistance in Medicare insurance by contacting those who opted in to receive information on our products and services via automated dialing system.
• We qualify opted-in customers and if they are eligible, we transfer the call to licensed agents in their State.

Job Description:

• This position is for a Seasonal Bilingual Call Center Insurance Advisor that ends on or before December 7.
• Bilingual advisors are responsible for taking inbound and placing call outbound to those who opted in and requested to receive health insurance information via automated dialing system.

• We qualify opted-in customers and if they are eligible, then transfer the call to licensed agents in their State.
• Ensure a positive customer experience by educating customers on the features and benefits of the product, responding to questions and overcoming objections.
• Must be present and on time each day.

Who We Are Looking For:

• Bilingual speaking candidates.
• Highly motivated, independent, and results-driven individuals who are willing to help individuals with their life and Medicare needs.
• This is a very fast-paced environment, and 100% focus and attention during production hours are required to achieve goals set.
• Extremely rewarding position! Insurance Advisors are eligible for bonus and incentive opportunities during AEP!
• Health and Life Insurance License is not required.
• All new employees must pass a background check prior to employment, and complete required compliance courses during the first 14 days of employment.

What we are looking for:

• We are currently hiring for a seasonal work-from-home remote position in over 12 states within the United States ending on or before December 7, 2024.

What is needed:

• Desktop or laptop with a minimum 4GB RAM with a working camera.
• Hi speed internet - Minimum requirement of 25 Mbps upload and 25 Mbps download speeds. A speed test is required and oftentimes conducted once hired.

*Must take the speed test from a laptop or PC, not from your phone. Please Take the speed test from the location you plan to work from remotely.

• Must have an ethernet cord available to connect to your internet router.
• USB Port for a headset with a working mic.
• A dedicated workspace in your home that is free of background noise and distraction.
• No VPN connections allowed per company policy.

Job Type:

• Pay: $14.00/hr.

Benefits

• Paid training.
• Bonus and incentive opportunity during AEP Season based on performance.
• Quantum Marketplace Rewards Site.
• Work from home - 100% remote.

Schedule

• Monday to Friday, schedule TBD.
• Weekend availability (Weekends may be available during Annual Enrollment Period, October 15th-December 7th and Open Enrollment Period, January 2nd-March 31st).

Education

• High school or equivalent (Required)

Experience

• Customer service: 1 year (Preferred)
• Outbound calling: 1 year (Preferred)