What are the responsibilities and job description for the Computer System Technician position at Quantum Dynamics, Inc.?
Job Description
Job Description
Company Description
Quantum Dynamics, Inc. (Quantum) is a Woman-Owned Small Business (WOSB) headquartered in McLean, Virginia. The company is a service-oriented firm with a rich corporate history of quality, responsive service and multi-disciplinary staff having the requisite education, specialized training, and experience to meet the exact needs of all their clients. Quantum focuses on providing quality Engineering, Information Technology, Logistics, Business Management, and Technical Support Services to professional, government, and scientific organizations.
Job Description
The Computer Systems Technician will provide technical support and maintenance for IT systems supporting HQ Air Education and Training Command (AETC). This role ensures system availability, security, and performance while troubleshooting issues and implementing upgrades. The technician will work with administrators, engineers, and leadership to maintain mission-critical IT infrastructure.
Key Responsibilities :
- Install, configure, and maintain IT hardware, software, and network components in compliance with DoD standards.
- Monitor system performance, troubleshoot technical issues, and resolve user-reported problems.
- Implement security measures, ensuring compliance with DoD cybersecurity policies and frameworks (e.g., RMF, NIST 800-53).
- Support cloud-based and on-premises IT environments, leveraging expertise in Cloud , GICSP, SSCP, Security , or GSEC.
- Conduct system updates, patches, and security scans to maintain operational integrity and compliance.
- Provide end-user support, assisting personnel with system access, configuration, and troubleshooting.
- Maintain technical documentation, including system configurations, procedures, and incident reports.
- Assist in cybersecurity audits and risk assessments, identifying and mitigating vulnerabilities.
- Collaborate with IT teams and leadership, ensuring mission-critical IT services remain operational.
- Deploy and maintain software applications, ensuring compatibility and security within the AETC IT environment.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
