What are the responsibilities and job description for the Senior Manager Clinical Program Transplant / High Cost Case position at quantum-health?
Description
Location : This position is located at our Dublin, OH campus with hybrid flexibility
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
The Manager Clinical Program, Transplant and High CostCaseis responsible for working in partnership with Clinical and Pod Operations to ensure consistency and provide oversite of Transplant and High Cost Case department activities within Quantum Health's clinical model. This position will function as Subject Matter Expert (SME) for all transplant and high cost case services and will work in conjunction with clinical leadership to meet the transplant and high cost case clinical initiatives, outcomes, and performance goals for this service.
What you'll do
- Maintain oversight of program design, execution and effectiveness.
- Ensure alignment with organizational priorities and strategic initiatives.
- Maintain processes, protocols, tools and systems that support program objectives.
- Continuously monitor outcomes, address gaps and / or refine strategy as needed.
- Ensure compliance with relevant regulatory requirements.
- Serve as the primary clinical SME for internal and external parties.
- Provide leadership and subject matter expertise.
- Assist with day-to-day problem-solving, Q&A, and protocol guidance for staff.
- Promote a focus on quality, consistency, and effectiveness.
- Support staff performance management and coaching efforts, as needed.
- Facilitate regular team discussions that reinforce key needs / expectations / initiatives, promote an awareness of program and staff performance, and provide a forum for Q&A.
- Participate in interviewing, onboarding and orientation of new staff, as needed.
- Partner with leaders to manage the placement and assignments of staff.
- Continuously evaluate the staffing distribution and workload to ensure adequate balance. Adjust coverage as needed.
- All other duties as assigned.
What you'll bring
What's in it for you
What you should know
Phone Screen >
Online Assessment(s) >
Interview(s) >
Offer >
Background Check.
Reasonable Accommodation : Should you require reasonable accommodation(s) to participate in the application / interview / selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams : Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking / direct / tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
Salary : $5,250
