What are the responsibilities and job description for the Quality Control Manager position at Quantum Industrial Services?
Crawford Mechanical Services, a Quantum Industrial company, is a leading mechanical and plumbing contractor, with operations across multiple states, specializing in large-scale commercial and industrial projects. Our team delivers innovative solutions for critical sectors, such as data centers, semiconductor manufacturing, biopharma, aviation, oil & gas, and more. We are known for our focus on cutting-edge fabrication technologies, our commitment to quality craftsmanship, our strong client relationships, and above all, our culture. “We build people” is not just a catchphrase. We are a group of innovators, creatives, and craftsmen, who push boundaries and challenge the status quo. Our culture is centered around empowering our employees to reach their full potential by providing them with opportunities for growth, development, and personal and professional advancement. “We build people” who build amazing things.
Job Summary:
The Quality Control Manager is responsible for overseeing all aspects of quality assurance within industrial mechanical projects and fabrication processes. This role ensures that materials, workmanship, and installation procedures meet or exceed project specifications, regulatory standards, and client expectations. The Quality Control Manager collaborates closely with project managers, fabrication leads, field supervisors, and safety personnel to enforce quality programs, implement continuous improvement practices, and drive a culture of excellence throughout the organization.
Essential Duties, Roles, Responsibilities & Procedures:
- Quality Program Management: Develop, implement, and maintain comprehensive quality control programs tailored to industrial mechanical fabrication and construction environments.
- Inspections & Testing: Conduct and oversee inspections of incoming materials, in-process fabrication, and completed installations to verify compliance with applicable codes, specifications, and standards.
- Document Control: Maintain thorough records of inspections, non-conformances, corrective actions, and quality audits in accordance with internal procedures and client requirements.
- Project Compliance: Ensure all work meets the quality expectations outlined in project specifications, engineered drawings, and contractual obligations.
- Code & Standards Adherence: Enforce compliance with relevant industry codes (ASME, AWS, API, etc.) and regulatory requirements.
- Personnel Training: Provide training and mentorship to field and fabrication teams on quality standards, inspection techniques, and documentation practices.
- Vendor & Subcontractor Oversight: Evaluate and monitor the quality of work and materials provided by vendors and subcontractors.
- Non-Conformance Management: Identify quality issues, conduct root cause analyses, and lead corrective/preventive action plans to mitigate recurring defects.
- Collaboration with Stakeholders: Work alongside project teams, fabrication supervisors, and field foremen to align quality expectations and proactively resolve issues.
- Process Improvement: Recommend enhancements to production and installation processes based on quality findings and industry best practices.
- Reporting & Communication: Prepare and deliver regular quality reports, progress updates, and compliance summaries to project stakeholders and senior leadership.
Qualifications & Experience:
- Education & Certifications:
- High school diploma or equivalent required.
- Associate or Bachelor’s degree in Quality Management, Industrial Engineering, or Construction Management preferred.
- CWI (Certified Welding Inspector) or equivalent preferred.
- OSHA 30 certification preferred.
- Additional NDE/NDT certifications (VT, MT, PT, UT) are a plus.
- Experience:
- Minimum of 5–7 years of experience in quality control within the industrial mechanical, fabrication, or construction industries.
- Proven experience conducting inspections, audits, and implementing quality assurance programs.
- Familiarity with ASME piping and pressure vessel standards, welding procedures, and mechanical system installations.
- Technical Skills:
- Proficient in interpreting engineering drawings, weld symbols, P&IDs, and isometric sketches.
- Strong working knowledge of inspection tools, measurement devices, and NDE techniques.
- Experience with digital reporting tools and quality documentation software is preferred.
Competencies & Behavioral Expectations:
- High attention to detail with a commitment to accuracy and precision.
- Strong organizational and time management skills to handle multiple priorities simultaneously.
- Effective communication skills to clearly convey inspection results, expectations, and corrective actions.
- Analytical mindset with strong problem-solving capabilities and root cause analysis experience.
- Ability to work independently and collaboratively across departments.
- Upholds the highest standards of integrity, accountability, and professionalism.
- Dedicated to fostering a culture of safety and continuous improvement.
Physical Requirements & Work Environment:
- Physical Requirements:
- Ability to stand and walk on job sites and in fabrication facilities for extended periods.
- Capability to climb ladders, access confined spaces, and work at heights as needed.
- Ability to lift inspection equipment and tools up to 40 lbs.
- Work Environment:
- Primarily field- and shop-based in industrial mechanical environments.
- Frequent exposure to construction sites, active fabrication shops, elevated noise levels, and welding fumes.
- Occasional office work for report writing, coordination, and documentation.
- Travel Requirements:
- Moderate travel required to job sites, vendor locations, and fabrication facilities.
Reporting Structure & Supervisory Responsibilities:
- Reports To: Construction Manager/ Fabrication Manager
- Direct Reports: None initially, may oversee QC Technicians or Inspectors depending on project scale.