Team Awareness Kit (TAK) OPERATIONS SUPPORT SPECIALIST

Overview

Quantum Research International, Inc. (Quantum) is a certified DoD Contractor providing services and products to US/Allied governments and industry in the following main areas: (1) Cybersecurity, High Performance Computing Systems, Cloud Services and Systems; (2) Space and Ground Support Systems; (3) Aviation Systems; (4) Missile Systems; (5) Artificial Intelligence/ Machine Learning Systems and Experimentation/Training; and (6) Audio Visual Systems and Services. Quantum's Corporate Office is in Huntsville, AL, but Quantum actively hires for positions nationwide and internationally. We pride ourselves on providing high quality support to the U.S. Government and our Nation's Warfighters. In addition to our corporate office, we have physical locations in Aberdeen; MD; Colorado Springs, CO; Orlando, FL; Crestview, FL; and Tupelo, MS.

Mission

Force Tracking Mission Management Center (FT MMC) Team Awareness Kit (TAK) Operations Support Specialist provides operational and technical expertise in supporting mission-critical systems. The position focuses on ensuring seamless integration, data exchange, and operational readiness between TAK and the Force Tracking Advanced Management System (FTAMS). The ideal candidate will play a critical role in managing TAK deployments, maintaining system reliability, and optimizing interoperability between TAK and FTAMS to enhance situational awareness and operational decision-making.

Responsibilities

• Install, monitor and maintain TAK systems within the Force Tracking Mission Management Center.
• Provide real-time technical support and troubleshooting for TAK-related issues to ensure uninterrupted operations.
• Train and assist operators in the effective use of TAK applications for mission-critical operations.
• Develop and maintain processes for the integration and data exchange between TAK and FTAMS.
• Ensure secure, accurate, and timely transfer of geospatial and operational data between systems.
• Collaborate with cross-functional teams to establish data-sharing protocols and address integration challenges.
• Configure TAK systems to meet mission requirements, including setting up custom geospatial layers, communication channels, and user permissions.
• Monitor TAK network connections, server performance, and data synchronization with FTAMS.
• Manage TAK software updates, patches, and enhancements to ensure system reliability and security.
• Work closely with FTAMS developers, system integrators, and mission planners to align TAK capabilities with operational needs.
• Serve as a liaison between TAK users and FT MMC leadership to gather feedback and implement system improvements.
• Document and report integration metrics, operational insights, and system status to stakeholders.
  
  

Requirements

• 3 years of experience with TAK or related geospatial systems in an operational or technical support role.
• Familiarity with FTAMS or similar force tracking and mission management systems.
• Experience with data integration processes, APIs, and protocols.
• Strong understanding of network communications, including TCP/IP, multicast, and secure data transmission.
• Proficiency in troubleshooting and resolving technical issues in real-time operational environments.
• Active DoD security clearance (Top Secret / SCI).
  
  

Desired Skills And Qualifications

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related field (or equivalent experience).
• Experience with geospatial data formats and GIS tools (e.g., GeoJSON, KML, ArcGIS).
• Knowledge of DoD force tracking systems and operational concepts.
• Certifications in cybersecurity (e.g., CompTIA Security , CISSP) or IT systems (e.g., AWS, Microsoft).
• Experience with VMWare
  
  

Key Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills for working with diverse teams.
• Ability to adapt quickly to dynamic mission environments and operational priorities.
• Detail-oriented with a commitment to maintaining high-quality system performance.
  
  

Equal Opportunity Employer/Affirmative Action Employer M/F/D/V: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.