What are the responsibilities and job description for the Business Systems Analyst EDI Manufacturing position at Quantum Search Partners?
The Business Systems Analyst (BSA) Enterprise Applications and EDI analyzes and evaluates user needs, designs solutions, and implements sustainable improvements to our company’s systems and process workflows. The BSA supports various departments, as assigned by IT Management, serving as the point of contact for select systems and technologies, with a focus on EDI, ERP or other tools. In this critical role you will help shape and execute the digitization of our supply chain from order receipt to customer invoicing and payment.
Duties and Responsibilities (10% Plan, 40% Build, 50% Run) :
- Lead the onboarding of customer or supplier EDI integrations including solution design, deployment and production support monitoring and continuous improvement.
- Manage 3rd party EDI vendor teams to achieve project and service key performance measures.
- Manage continuous improvement initiatives, projects and enhancements leveraging standard software development lifecycle (SDLC) practices, including the creation of project artifacts such as Business Requirements Document (BRD), Functional Design Documents (FDD), process maps, test scripts, User Acceptance Testing, and training.
- Respond to technology support tickets, including issue triage, resolution, third-party engagement, root cause analysis and propose long-term solutions to achieve service level agreements (SLAs). (Including after hours or on-call weekend support, as required)
- Partner with cross-functional BSAs and IT team members as needed to achieve business objectives.
- Train end users on new developments or relevant existing functionality within the assigned systems to ensure efficient operations.
- Administer the EDI and integration platform environment, including monitoring, troubleshooting, and optimizing workflows and automations to achieve SLAs and improve business processes.
- Support Enterprise transformational projects as a workstream lead, in assigned areas, documenting system requirements and creating system specifications that drive implementation.
- Other duties as assigned
Qualifications and Experience :
Compensation :
90,000-$125,000 per year
Salary : $90,000 - $125,000
