What are the responsibilities and job description for the Head of Staff position at Quantum Strategies?
Job Description
On behalf of our client, a leading behavioral health organization, we are seeking a Head of Staff Operations to join their senior leadership team. This organization is dedicated to providing exceptional care and fostering a positive, high-performance culture. They are committed to investing in their employees' futures while ensuring the well-being of those they serve.
Position Overview
The Head of Staff Operations is a key member of the senior leadership team, supporting the [COO/Executive Team] in driving operational priorities, enhancing efficiency, and ensuring cross-functional alignment. This proactive leader acts as a trusted advisor to senior management, fostering a smooth, effective, and high-performance culture across the organization.
In this role, you will bridge the leadership team and staff across all departments, ensuring the execution of key decisions and achievement of operational objectives. Additionally, you will lead strategic initiatives, monitor organizational performance, and manage the COO/Executive team's priorities and key projects. The ideal candidate possesses excellent leadership, communication, and organizational skills and thrives in a fast-paced, dynamic environment.
Key Responsibilities
Planning & Execution
Quantum Strategies is a growing HR outsourcing firm Located in Chester County, PA which provides services related to Recruiting, Payroll Processing, HR Consulting, and Retirement Planning. We partner with our clients to meet their HR and financial needs. We are seeking candidates to fill this position on behalf of our client.
Quantum Strategies is a growing HR outsourcing firm Located in Chester County, PA which provides services related to Recruiting, Payroll Processing, HR Consulting, and Retirement Planning. We partner with our clients to meet their HR and financial needs. We are seeking candidates to fill this position on behalf of our client.
On behalf of our client, a leading behavioral health organization, we are seeking a Head of Staff Operations to join their senior leadership team. This organization is dedicated to providing exceptional care and fostering a positive, high-performance culture. They are committed to investing in their employees' futures while ensuring the well-being of those they serve.
Position Overview
The Head of Staff Operations is a key member of the senior leadership team, supporting the [COO/Executive Team] in driving operational priorities, enhancing efficiency, and ensuring cross-functional alignment. This proactive leader acts as a trusted advisor to senior management, fostering a smooth, effective, and high-performance culture across the organization.
In this role, you will bridge the leadership team and staff across all departments, ensuring the execution of key decisions and achievement of operational objectives. Additionally, you will lead strategic initiatives, monitor organizational performance, and manage the COO/Executive team's priorities and key projects. The ideal candidate possesses excellent leadership, communication, and organizational skills and thrives in a fast-paced, dynamic environment.
Key Responsibilities
Planning & Execution
- Define and translate strategic vision into actionable plans.
- Lead key initiatives, ensuring timely and budget-friendly results.
- Track and report on strategic goals and milestones.
- Communicate leadership priorities across service lines.
- Foster cross-functional collaboration and support senior leaders.
- Streamline processes and improve operational efficiency.
- Implement scalable systems aligned with growth objectives.
- Lead during crises, supporting informed decision-making.
- Manage communication and strategic problem-solving.
- Liaise with internal and external stakeholders.
- Oversee internal communications and represent leadership as needed.
- Lead high-priority projects and special initiatives.
- Ensure projects are well-executed and meet deadlines.
- Education: Bachelor’s degree required; MBA or related advanced degree preferred.
- Experience: 7-10 years in senior leadership, operations, or executive support roles, ideally in a high-growth environment.
- Skills:
- Strategic thinking and problem-solving
- Excellent communication and relationship-building
- Proficient in project management tools (e.g., Asana, Trello)
- Strong organizational and multitasking abilities
- High emotional intelligence and integrity
- Generous Paid Time Off
- Comprehensive Medical/Dental/Vision Benefits
- On-Demand Pay
- Paid Training
- Tuition Reimbursement
- Career Growth Opportunities
- Flexible Schedules
- Retirement Savings Plan
Quantum Strategies is a growing HR outsourcing firm Located in Chester County, PA which provides services related to Recruiting, Payroll Processing, HR Consulting, and Retirement Planning. We partner with our clients to meet their HR and financial needs. We are seeking candidates to fill this position on behalf of our client.
Quantum Strategies is a growing HR outsourcing firm Located in Chester County, PA which provides services related to Recruiting, Payroll Processing, HR Consulting, and Retirement Planning. We partner with our clients to meet their HR and financial needs. We are seeking candidates to fill this position on behalf of our client.
