What are the responsibilities and job description for the Network Service Manager position at Quantum Technology Group?
Job Description: Network Service Manager
Employment Status: Full time
Location: Arlington, VA
Quantum Technology Group, LLC is seeking a Network Services Manager to oversee Army National Guard (ARNG) National Guard Bureau (NGB) National Capital Region (NCR) Network Enterprise Center (NEC) IT services and support, with a primary focus on CAN and LAN operations. The Network Services Manager will ensure efficient and secure network management, maintaining the performance, reliability, and security of IT systems supporting the mission of the ARNG NGB NCR NEC. Experience with the National Guard and/or defense-related programs is strongly preferred.
Duties:
• Manage IT services and support for ARNG NGB NCR NEC, with a focus on CAN (Campus Area Network) and LAN (Local Area Network) operations.
• Ensure the performance, availability, and reliability of the network environment, aligning with ARNG NGB NCR NEC requirements.
• Implement and enforce security protocols and compliance with DoD standards.
• Develop and maintain network documentation, policies, and procedures to ensure consistent operations.
• Oversee network infrastructure, ensuring optimal configuration, performance monitoring, and proactive maintenance.
• Provide leadership in addressing network-related incidents, ensuring timely resolution and escalation when necessary.
• Support Continuity of Operations (COOP) by operating and maintaining network services for COOP sites as required.
• Collaborate with cybersecurity and engineering teams to ensure network security and efficiency.
Qualifications:
Required:
• Information Assurance Technical (IAT) Level III or Information Assurance Management (IAM) Level III Certification. IAT Level III (CASP CE, CCNP, CISA, or CISSP - IAM Level III CISM, CISSP or CCISO
• ITIL Foundation Level Certification.
• A minimum of five years of experience managing network services for a network environment similar to ARNG NGB NCR NEC.
Desired:
• A minimum of five years of experience operating and maintaining network services for COOP sites.
• A relevant educational degree in fields such as Network Engineering, Information Technology, Computer Science, or a related discipline.
• Experience supporting National Guard or defense-related programs.
Additional Requirements:
• Must be a U.S. citizen.
• Must possess a Top-Secret security clearance.
Benefits:
Competitive Compensation:
We offer a highly competitive salary package to attract and retain top talent in the industry. Our compensation structure is designed to reward exceptional performance and provide financial stability.
Comprehensive Health Coverage:
We provide a comprehensive health insurance plan that covers medical, dental, and vision expenses. Our goal is to ensure that our employees have access to quality healthcare and can take care of their well-being.
Retirement Savings:
We offer a robust retirement savings program, including a 401(k) plan, to help our employees plan for their future. We provide matching contributions to help accelerate their savings and build a solid financial foundation.
Work-Life Balance:
We believe in the importance of work-life balance and understand that our employees have personal commitments and responsibilities. We offer generous paid time off to support our employees in maintaining a healthy work-life integration.
Professional Development:
We are committed to the growth and development of our employees. We provide various opportunities for professional development, including training programs and tuition reimbursement, to help them expand their skills and advance in their careers.
Recognition and Rewards:
We value the contributions of our employees and believe in recognizing their achievements. We have a robust recognition program in place, including employee appreciation events and employee recognition awards, to acknowledge and reward exceptional work.
Positive and Inclusive Work Environment:
We foster a positive and inclusive work environment where diversity is valued, and employees feel respected and empowered. We promote collaboration, open communication, and teamwork to create a supportive atmosphere that enables everyone to thrive.
About Quantum Technology Group, LLC:
Quantum Technology Group (QTG) is a thriving Service-Disabled Veteran-Owned Small Business (SDVOSB) with over 15 years of consistent growth and success. Specializing in IT and telecommunications, QTG serves as a trusted mission partner, offering a wide array of solutions across a national footprint. Our core competencies include infrastructure support and managed value-added services, catering to the mission-critical IT requirements of the Department of Defense (DoD), federal, state, and local government agencies. From designing and implementing large-scale IT and telecom networks to managing daily IT operations and infrastructure, QTG is a recognized leader known for its expertise, reliability, and commitment to excellence.
