Outside Services Director

Quarry Oaks Golf Club, a NEBCO Company, is a recently renovated 18-hole, par-71 championship golf course located between Lincoln and Omaha, near South Bend and Ashland, Nebraska. Quarry Oaks has been featured as one of Golf Digest’s Best Places to Play, Golf Digest’s Best Golf Courses in Nebraska, Golf Digest’s America’s 100 Greatest Course, and received various awards from the Nebraska Professional Golfer’s Association (PGA).  For more information about Quarry Oaks, visit www.quarryoaks.com.

NEBCO, Inc.
NEBCO’s story has been one of longevity, diversity and continued growth. NEBCO is a fourth-generation, family-owned and operated business, with more than 1,100 employees spanning 50 locations across Nebraska.  Since 1908 NEBCO has grown to become one of Nebraska’s most diversified and successful privately-owned businesses. For more information about NEBCO, visit www.nebcoinc.com.   

Job Summary
Quarry Oaks Golf Club is looking for a dynamic Outside Services Director to join the team! This position oversees all outside operations and guest services at Quarry Oaks, ensuring that all guests have an exceptional experience from arrival to departure. This individual will manage and lead the outside services team ensuring the golf course’s high standards for service, safety, and presentation are maintained. 

Essential Duties and Responsibilities include, but are not limited to, the following:

• Abides by Company Safety Program and Policies, while performing duties safely.
• Provides exceptional customer service by greeting and assisting guests as they arrive, ensuring they feel welcomed, and resolves any guest concerns or issues in a timely and professional manner.
• Purchases premium inventory for the golf shop and selects appropriate logo applications.
• Uses creativity to ensure golf shop displays are vibrant and presentations are appropriate for all seasons, presents merchandise in attractive displays, and rotates displays to keep a fresh look to the shop.
• Process and manages inventory and establishes pricing and invoice coding.
• Conducts and reconciles a monthly physical inventory to POS inventory levels and reports discrepancies.
• Ensures follow-up on past due orders and canceled orders are communicated timely, handles all defective or obsolete inventory returns to vendors.
• Tracks day to day sales in the Golf Shop and subsequent inventory replenishment.
• Ensures items are kept neat and organized for ease of locating and inventory,
• Assists with Golf operations and functions related to POS, tee times, and golf events
• Interacts with Quarry Oaks Golf department as well as Food & Beverage Team to develop and execute any special merchandise requests for Tournaments or other events wishing to purchase items in advance for participants or guests.
• Performs order management of Quarry Oaks Staff employee uniforms.
• Creates a comfortable inviting environment within the golf shop for shoppers and employees.
• Establishes strong relationships with vendor partners.
• Focused involvement in any corporate merchandising opportunities.
• Other duties as assigned.

Education and/or Experience:     

• Bachelor's Degree in management, hospitality, or related field; and
• 2 years previous experience in supervisory or management role in golf course operations, hospitality or related field; or
• an equivalent combination of education and experience.

Certificates, Licenses, Registrations: 

• Valid driver’s license with an insurable driving record.

Other Qualifications:         

• Knowledge of golf course operations, equipment, and safety protocols.
• Ability to work flexible hours, including weekends and holidays.
• Ability to operate golf carts and other equipment as needed.
• Must be able to lift, carry, and/or move up items weighing up to 50 pounds.

Other Skills and Abilities:     

• Strong leadership, communication, and interpersonal skills.
• Exceptional customer service skills and a passion for delivering a memorable guest experience.
• Ability to work in a fast-paced environment, adapt to changing demands, and manage multiple tasks.

Benefits Include:

• Retirement Plans
• PAID Holidays
• Insurance Benefits
• Wellness Program - with the opportunity to earn five additional days off
• PAID Time Off
• On the Job Training

Condition of Employment
Candidate is required to meet the above qualifications. Approval of pre-employment reference, background checks and post offer substance testing are required as conditions of employment.