Technical Sales

Quarter Master® has earned the respect and loyalty of racers across the country. The company’s success is rooted in its philosophy of providing nothing but the very best in automotive products and services.

Quarter Master® is excited to add a self-starter, who shares a passion for Racing, loves to problem solve, is willing to learn, and has a strong work ethic. This position is responsible for assisting customers via phone, email, and in person. Are you energetic, outgoing, friendly and ready to join a team where you can demonstrate your expertise and develop your talents?

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Connect, nurture and maintain relations with current and potential customers over the phone and through email and in person
• Provide pricing, product information and delivery times with customers in a prompt manner
• Enters orders and Account Information in ERP system by planning and organizing daily work schedule to respond to inbound inquiries, and the needs of the Customers and Staff
• Resolves customer complaints by investigating concerns; developing solutions; making recommendations to management when trends are identified.
• Maintain a thorough understanding of company product portfolio and competing products
• Create enthusiasm among prospects by displaying the value in Quarter Master products.

SKILLS AND QUALIFICATIONS:

• Expert in Customer Service
• Ability to listen, understand needs and present solutions to meet objectives
• Communicate clearly in writing and verbally
• Strong organizational, time-management, presentation and communications skills
• Ability to document orders thoroughly for effective follow up with prospects and customers
• Ability to identify and resolve customer concerns quickly
• An outgoing personality who thrives in new and unfamiliar situations
• Ability to work well independently, and in a team environment
• Social Media skills
• A passion for Automotive Technologies
• Other duties as required.

OTHER QUALIFICATIONS:

ASE Certification or related technical field preferred, Customer Service/Sales experience preferred. Experience with ERP System, a plus and Microsoft Office Suite, including Outlook.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person

Salary : $50,000 - $65,000