Community Financial Specialist

Our Company:
Quarterra Group, Inc., a wholly-owned subsidiary of Lennar Corporation (NYSE: LEN and LEN.B) is a multi-strategy, real estate focused, alternative asset management company comprised of two rapidly growing verticals: Multifamily and Single-Family Rental. Launched in 2011, Quarterra Multifamily, previously known as LMC, is among the nation’s most active developers, builders, and managers and has been on the National Multi-Housing Council’s (NMHC) annual Top 50 list for eight consecutive years. Quarterra Single-Family Rental launched in 2020 to provide individuals, couples, and families who prefer to rent over home ownership the opportunity to live in exceptional neighborhoods with great amenities. For additional information, please visit Quarterra.com.

Summary of Position:
The Community Financial Specialist will support the Community Financial Manager in the oversight and management of the financial and operational aspects of the assigned apartment communities while always providing an elevated level of customer service.

• To be eligible for this role, candidates must reside in a location that has a Quarterra office, and they must be willing to be onsite as needed.

Principal Duties and Responsibilities:

• Complete daily financial operation tasks of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease terms. Follow the Company’s established procedures related to evictions by following proper notice requirements, eviction of residents and working with onsite team for proper delivery.
• Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining Community Manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor and accounting.
• Complete Review Notes monthly, working with CM and accounting team on invoice accruals and reclasses.
• Complete variance analysis monthly, working with CM and accounting team on appropriate variance explanations according to community PMA.
• Review financial records for compliance with accepted policies and procedures.
• Complete accurate and timely monthly, quarterly, and year-end closing processes.
• Review a variety of reports for accuracy and completeness.
• Assist with annual budget preparation and forecast activities.
• Process resident move-outs by reviewing lease terms and notice requirements, apply appropriate deposit and lease cancellation fees.
• Promote resident satisfaction and retention by responding to financial complaints, questions, and requests in a timely manner, and take appropriate action to resolve and address customer service issues in accordance with established procedures and legal requirements.
• Complete Change of Address requests for all Quarterra communities and work with AP on refunds and re-issues.
• Work with AP on final account statements for sold communities. Complete vendor setups, exemptions for past residents, and respond to FAS questions.

General Overview of Compensation & Benefits:

• We reasonably expect the base compensation offered for this position to range from $80,000 - $85,000 annualized, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
• This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Applicants may apply for this position via our careers website.

Education and Experience Requirements:

• High School diploma or GED required.
• Bachelor’s degree in Business Administration or related field preferred.
• 2 -3 years of management experience within Property Management.
• Familiar with computerized financial and word processing software.
• Proven team player that can work quickly, accurately, and independently in a fast-paced environment.
• Ability to prioritize and manage multiple tasks simultaneously.
• Highly organized with exemplary attention to detail.
• Strong analytical skills.

Additional Requirements:

• Ability to work in excess of 8 hours per day and/or 40 hours per week, including nights and weekends as necessary to meet deadlines.
• Valid driver’s license with a clean driving record.

Physical Requirements:
This is primarily a sedentary office position which requires the Community Financial Specialist to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. #LI-KW

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the associate. Duties, responsibilities, and activities may change at any time with or without notice.

Quarterra Group is an Equal Opportunity Employer that prides itself on diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, pregnancy or related condition, protected status, or any other status prohibited by applicable national, federal, state or local law. Quarterra Group believes diversity and inclusion among our Associates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Salary : $80,000 - $85,000