What are the responsibilities and job description for the Business Operations Coordinator position at Queen clean?
Location: Bozeman, MT (and surrounding areas)
Company: Queen Clean
Job Type: Part-Time
Hourly Rate: $20 to $25/hour (depending on experience)
Schedule: Monday, Tuesday, Wednesday, Thursday, Friday, 9AM to 2PM
About Us:
Queen Clean is a small, top-rated residential cleaning company in Bozeman, known for providing detailed and customizable cleaning services. We offer a supportive work environment with opportunities for growth, bonuses, and flexible schedules. Join our dedicated team as we continue to deliver exceptional cleaning services to homes in the area.
Responsibilities:
- Partnerships and Orders:
- Establish partnerships with small business groups.
- Manage Amazon ordering for supplies and uniforms for staff.
- Communication and Administration:
- Set up and manage a business phone line and email account.
- Employee Management:
- Manage payroll for employees and subcontractors.
- Financial Management:
- Utilize Excel and Gusto for financial tracking.
- Ensure accurate and up-to-date financial records.
- Marketing and Customer Relations:
- Develop marketing strategies and manage our social media presence.
- Collect and manage customer reviews, responding to inquiries via email and phone.
- Prepare and manage contracts and welcome packets.
- Operational Oversight:
- Oversee job sites, ensuring high quality and attention to detail.
- Perform emergency cleaning services as needed.
- Organize and manage supplies and equipment.
- Team Coordination:
- Develop and maintain efficient schedules for staff.
- Ensure team members are at their assigned locations according to the schedule.
- Handle emergencies and problems that arise at work, serving as a point of contact when the business owner is unavailable.
- Attend and contribute to weekly team meetings.
- Cover additional tasks and work extended hours when the business owner is out of town.
Desired Skills and Qualifications:
- Strong organizational and multitasking abilities.
- Proficiency in Jobber and Gusto.
- Excellent communication and customer service skills.
- Experience in financial management and record-keeping.
- Marketing and social media management experience.
- Detail-oriented with the ability to oversee job sites effectively.
- Flexibility for emergency tasks and additional hours.
- Strong scheduling and calendar management skills.
- Ability to handle emergencies and resolve problems independently.
- Commitment to long-term growth and dedication to the company’s success.
How to Apply:
If you are interested in this opportunity, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. Join us in making a difference in our community!
We look forward to reviewing your responses!
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
Experience:
- Cleaning: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Location:
- Bozeman, MT 59715 (Preferred)
Ability to Relocate:
- Bozeman, MT 59715: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25
