What are the responsibilities and job description for the Veterinary Customer Service Representative - Full Time position at Queen Creek Veterinary Clinic?
Join Our Amazing Team as a Veterinary Receptionist – Apply Today!
Do you have a passion for helping pet owners and ensuring every visit is a positive experience? Are you a natural at making people feel at ease, especially when they’re worried about their furry family members? If so, we want you to bring your energy, positivity, and strong customer service skills to our team!
At Queen Creek Veterinary Clinic, we're on the lookout for friendly, detail-oriented, and reliable individuals to join us as Veterinary Receptionists (Client Service Representatives). If you're eager to learn and ready to make a difference in the lives of pets and their owners, this is the perfect opportunity for you!
Apply here: https://qcvetclinic.com/now-hiring-receptionists/
What We’re Looking For:
- A friendly, bubbly personality: You’re the first face and voice our clients see and hear, so a warm smile and positive attitude are a must.
- Client-first mentality: You love educating pet owners, answering questions, and going the extra mile to make every visit smooth and enjoyable.
- Fast learner: We’ll provide the training you need to excel, but you should be able to pick things up quickly and keep up with the fast-paced environment.
- Team player: You’ll work closely with our doctors and techs, so being a good communicator and collaborator is key.
Why You’ll Love Working with Us:
- Ongoing training & career growth: Interested in advancing in the veterinary field? We offer training and career development opportunities, including the chance to become a veterinary technician if you want to grow further.
- A fun, supportive environment: We’re a team that enjoys working hard and having fun together, with regular off site team-building activities and monthly in hospital events.
- Weekend shifts = extra pay: Earn a $2/hour pay boost for working on Saturdays or Sundays!
- Amazing benefits: Full-time employees enjoy PTO, scrub, CE, and health and wellness reimbursements, health, dental, and vision insurance, retirement plans, pet discounts, and more! Bonus opportunities also available!
What You’ll Do:
- Greet clients with a smile: Be the first point of contact, offering a warm, friendly, and comforting greeting to every person and their pet.
- Provide exceptional customer service: Answer phones, manage appointments, and ensure smooth communication between clients and our veterinary team.
- Multi-task like a pro: Whether it’s answering calls, scheduling appointments, or handling payments, you’ll keep everything running smoothly.
- Pet triage: Offer basic advice over the phone, knowing when to pass on critical information to our veterinarians.
- Maintain a welcoming atmosphere: Help keep our lobby clean and organized, ensuring a pleasant visit for everyone.
Requirements:
- Computer skills: We use a record system and encourage online booking/texting, so comfort with technology is important.
- Attention to detail & multi-tasking skills: The front desk is fast-paced, and every detail counts!
- Veterinary experience is a plus but not required – we’re happy to train the right person.
- Evening and weekend availability: Our biggest need is for shifts from 9:30 AM to 7:30 PM, including some weekends.
Salary & Benefits:
- Hourly pay: $18.00 to $20.00 per hour, with a $2/hour increase for weekend shifts.
- Plus, you’ll get to work in a fun and welcoming environment with colleagues who care about each other!
Ready to make a difference in the lives of pets and their owners? Fill out our application and become a key part of our amazing team!
Apply here: https://qcvetclinic.com/now-hiring-receptionists/
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $18 - $20