EMPLOYMENT OPPORTUNITIES

COME GROW WITH US!

While the collections are the glories of Queens Botanical Garden, its core strength lies in its human resources. QBG counts its staff among its greatest assets.

QBG welcomes individuals interested in pursuing professional opportunities in all aspects, and at all levels, of botanical garden operations, from visitor services and education, to horticulture, security, and administration. If you enjoy sharing your knowledge and expertise with colleagues, appreciate working with the public, and are eager to learn and grow, we invite you to join QBG’s team.

This page is updated regularly as openings on staff become available, so be sure to check back often. Join our Talent Community to be considered for current and future openings. Former employees with an existing applicant account must contact hr@queensbotanical.org to apply.

MISSION

Updated by Board of Trustees on December 15, 2009

Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs, and demonstrations of environmental stewardship.

Admission Cashier (Part-Time/Seasonal)

About This Opportunity

Admission Cashier/ Greeters at Queens Botanical Garden have the primary responsibility of operating the ticketing booth, selling admission and parking to guests, staffing the reception desk, selling concessions and admitting members and groups. Greeting duties include providing customer service; fielding questions about the Garden, providing wayfinding directions as well as providing information about upcoming programs and events. The cashier must be knowledgeable about the Garden’s admission and parking pricing policies as well as on the benefits of Garden membership.

Cashier Responsibilities:

• Must be knowledgeable of all admission and parking fees, programs, events and rentals scheduled at the Garden
• Sells admission and parking tickets by using a Point of Sale (POS) system
• Completes member, credit card, and cash transactions, distributes correct change and admission tickets
• Ensures the security of all Admission Booth cash and equipment
• Provides excellent customer service, answers questions from guests, and resolves any questions or concerns
• Keeps booth and surrounding area clean and well organized; weeds areas near Admission Booth, sweeps pathways, assures entrances and exits are always well groomed and maintained
• Provides support at special events, rentals, and public programs, including concession sales and birthday rentals as instructed
• Supports the store and reception desk, sells membership

Reception Desk Responsibilities:

• Greets groups and visitors arriving for classes, tours, meeting and events
• Answers phone inquiries and direct questions to appropriate staff extensions
• Receives and logs delivered packages, communicates with appropriate staff for pickup
• Maintains an attractive, neat appearance of store displays, lobby area, V&A terrace and refreshes literature and signage as needed

Qualifications:

• High School diploma, some college preferred
• Customer Service, Administrative and Clerical skills
• Knowledge or ability to learn Point of Sale (POS) cash register; Counterpoint SQL, Microsoft Office; Outlook, Excel, Word etc.
• Ability to communicate and work effectively with staff and visitors in high-volume setting
• Excellent verbal communication skills, experience in cash handling
• Ability to perform all tasks required of the position including but not limited to weeding, stocking merchandise, accepting and moving deliveries and/or moving furniture up to 30 lbs.
• Evening and Weekend work required
• Assist at special events, may require late evenings
• Second language (Mandarin, Spanish or Korean) preferred but not required

Schedule:

Multiple part-time seasonal positions available. Positions are available from 10-28 hours per week from mid-March through mid-December with possible extension. This position includes some weekend and evening work.

Salary: $16 per hour