Program Aide – Neighborhood Intergenerational Chore & Errand (NICE) Program

Location: Queens, NY (Hybrid: Remote & In-Person)
Status: Part-Time
Start Date: Immediate

About Queens Community House (QCH)

Queens Community House (QCH) is a multi-service settlement house dedicated to serving the diverse communities of Queens. Through a broad network of programs for children, youth, adults, families, and older adults, we empower individuals and families with the tools to enrich their lives and build strong, inclusive communities.

As a modern interpretation of the traditional settlement house, QCH blends best practices, cost-effective management, and innovative leadership to drive social and economic justice.

We welcome passionate individuals from all backgrounds who are inspired by our mission and eager to make a meaningful impact.

About the NICE Program

The Neighborhood Intergenerational Chore & Errand (NICE) Program fosters connections between youth and seniors to promote independent living and strengthen community ties.

• Seniors receive essential assistance with daily tasks such as laundry, grocery shopping, and prescription pickups.
• Youth participants gain valuable work experience, job training, and life skills, while challenging generational stereotypes through meaningful engagement.

Position Overview

We are seeking a committed and compassionate Program Aide to support senior clients with essential services while fostering meaningful intergenerational connections. This role is ideal for students passionate about community service, leadership, and relationship-building.

This position includes both remote and in-person responsibilities.

Key Responsibilities

✔ Client Support & Community Engagement

• Maintain regular communication with supervisors and assigned senior clients.

• Assist seniors with grocery shopping, home supply errands, and prescription pickups while ensuring no-contact delivery when necessary.

• Provide companionship through wellness calls, remote activities, and virtual events.

✔ Program Operations & Documentation

• Accurately document client interactions and service updates using program tracking systems.

• Complete required forms and submit documentation in a timely and organized manner.

• Participate in staff meetings, trainings, and professional development sessions.

✔ Safety & Compliance

• Follow QCH’s COVID-19 safety protocols, including the use of masks and gloves when required.

• Adhere to confidentiality guidelines and ethical standards while supporting senior clients.

✔ Additional Duties

• Encourage seniors to participate in intergenerational activities that promote social connection.

• Perform other tasks and special projects as assigned by the supervisor.

Qualifications

✅ Required:

• Must be currently enrolled in high school.

• Must have valid working papers and provide clear reference checks.

• Commitment to at least one year of employment.

✅ Preferred:

• Two years of experience working or volunteering with seniors.

• Experience working with diverse communities and individuals from different backgrounds.

• Strong interpersonal, communication, and time management skills.

• Ability to maintain confidentiality and use appropriate discretion.

• Willingness to assist with errands, shopping, laundry, and administrative tasks.

• Positive attitude, patience, and the ability to work independently and as part of a team.

• Availability for occasional morning, evening, or weekend meetings and trainings.

Why Join Us?

✔ Gain hands-on experience in community service and leadership.
✔ Make a real impact by helping older adults live independently.
✔ Access professional development opportunities, including training and learning sessions.
✔ Be part of an inspiring, mission-driven organization that values intergenerational connections.