Dental Treatment Coordinator and Biller

Job Overview
We are seeking an experienced, dedicated, and organized Dental Office treatment coordinator/biller to join our team. This role is essential in ensuring the smooth operation of our dental practice, providing support to both patients and dental professionals. The ideal candidate will possess strong communication skills, a keen attention to detail, and a passion for delivering exceptional patient care within a clinical environment.

Summary of Essential Job Functions:

· Work with doctor/office manager to develop and/or understand the practice’s financial and payment policies.

· Conduct financial consultations with all new and existing patients when new treatment plans are presented.

· Ensure all patients have a current financial consent form signed and financial agreement signed with each new treatment plan presented.

· Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.

· Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.

· Submit dental benefit claims (if this is the practice’s policy in working with plans).

· Know the process of submitting claims with each dental benefit plan and submit as many claims electronically as possible.

· Oversee and track dental benefit plan accounts receivable and follow up on claims regularly to ensure timely payment.

· Manage patient accounts receivable and track outstanding balances to ensure timely payment.

· Manage the practice’s collections protocol for all outstanding balances.

· Train all staff who collect or post payments on the practice’s financial protocols.

· Identify patients on the schedule any outstanding balances or financial consultation need.

· Verify the breakdown of dental benefits for all new patients prior to the new patient exam and consultation.

· Perform other tasks as assigned by the office manager and doctor(s).

· Maintain regular, predictable attendance.

· Greet Patients, answer the phone, schedule appointments as needed

Minimum Requirements:

· Excellent communication skills.

· Exceptional organizational skills.

· Basic accounting understanding with regard to interpreting the practice’s aging reports.

· Ability to multitask and work with interruptions.

· Ability to develop and maintain strong relationships with patients and demonstrate a friendly attitude, even while under pressure or when patients are upset.

· Ability to uphold financial policies while approaching patients in a friendly and supportive manner.

· Ability to conduct detailed work according to the practice’s established formats and policies.

· Ability to manage and train staff as related to the practice’s financial protocols.

· Ability to utilize the computer, copier, credit card processing equipment, etc

Optional Requirements:

· Dental experience preferred.

· Fluent in Spanish preferred.

Join our team as a Dental Office Assistant where you can make a difference in the lives of our patients while developing your career in the healthcare field!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• West Covina, CA 91790 (Required)

Ability to Relocate:

• West Covina, CA 91790: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30