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Patient Service Representative - GI Services (Full Time, 40, Day) - 139626

Queens Health Systems
Honolulu, HI Full Time
POSTED ON 12/23/2024
AVAILABLE BEFORE 2/23/2025

Job Details

Company

The Queen's Medical Center

Job ID

139626

Job Title

Patient Service Representative - GI Services (Full Time, 40, Day)

Full/Part Time

Full-Time

Location

*Queen's Medical Ctr-Honolulu

Standard Hours

40.00

Favorite Job

Regular/Temporary

Regular

Shift

Day

Responsibilities

I. JOB SUMMARY/RESPONSIBILITIES:

•  Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. 

•  Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources.

II. TYPICAL PHYSICAL DEMANDS:

•  Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions

•  Frequent: reaching below shoulder level, frequent gripping of an object.

•  Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level.

•  Operates computer, printer, calculator, telephone.

III. TYPICAL WORKING CONDITIONS:

•  Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS:

A.  EDUCATION/CERTIFICATION AND LICENSURE:

•  High school diploma or equivalent.

B.  EXPERIENCE:

•  One (1) year customer service experience or clerical experience in a healthcare related setting.

•  Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone.

•  Experience to demonstrate:

  o  Ability to communicate effectively in English, both verbally and in writing.

  o  Ability to keep accurate records and do mathematical calculations.

  o  Knowledge and familiarity with computer applications and automated systems.

  o  Knowledge of ICD-10 & CPT coding and medical terminology preferred.

•  Prior experience with computerized scheduling systems preferred.

Equal Employment Opportunity

Equal Opportunity Employer / Disability / Vet

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