Assistant Director of Risk Management

Duties And Responsibilities

Under the leadership of the Vice President of Risk Management, this position will provide support and recommendations to the Queens Public Library on business, staff, special event and public programming exposures, insurance, risk transfer and agreements, property exposures and safety issues. The role will help manage, guide and implement the Library's risk, insurance and claims programs and associated budgets, health and safety efforts, accident reporting and prevention activities and contractor insurance and contract review. The position will also be responsible to identify programs, strategies, policies, training and procedures to help Health and Safety staff reduce and/or eliminate risks; and to align with Queens Public Library’s policies and procedures.

• Observes and assesses internal operations to identify exposures and recommends solutions to mitigate risk.
• Responds to requests for risk assessment by various Library departments including library services, youth and adult programs and services, volunteer programs, outreach and others
• Performs risk management, review of vendor and program contracts, including grants.
• Reviews contractual risk transfer and insurance language, especially where coverage changes are requested.
• Reviews Library program requests and performs site visits related to risk and insurance.
• Conducts site visits pre and post construction and provide recommendations.
• Provides input on policies intended to protect employees, visitors and contractors.
• Provides guidance for workers compensation and customer accident programs and provides follow-up with the Health and Safety team to provide training to staff.
• Ensures insurance claims are being filed for employees, customers and auto incidents.
• Oversees/guides and collaborates with Risk and Claims Administrator to manage and review claims, payments, requests from third-parties and processes other documents and forms.
• Maintains communication with legal department regarding tort claims and potential library witnesses.
• Manages and codes Certificates of Insurance (COI); maintains email folder and files; enforces coverage requirements and effective dates.
• Works with broker obtaining/revising COIs; reviews and obtains revised vendor COIs upon expiration; obtains vendor COI upon requests from Legal and other departments.
• Reviews hold harmless and indemnification agreements; furnishes QPL COI to grantors, NYC and other agencies upon request.
• Completes annual insurance applications.
• Maintains or gathers data from departments and internal reports for applications and reports.
• Compiles data for mid-year and annual Board Report.
• Maintains and adds/deletes schedules for locations, autos, drivers and other assets.
• Assesses coverage needs on different lines of insurance as well as for special programs and events that may warrant coverage; liaison with brokers; reviews policies for accuracy; processes invoices for coverage, additions, deletions and audits.
• Completes NYS Annual and Quarterly reports and assessments and gathers information for annual funding models and other required reports; files and pays assessment.
• Performs other duties as assigned.
  
  

Required Qualifications

• College degree in Health and Safety/HR/Risk Management or related field and five years of related, increasingly progressive experience required.
• Strong written and oral communication skills with an ability to write reports and business correspondence required.
• Strong analytic skills with an ability to solve problems and deal with a variety of variables where limited standardization exists.
• Ability to interpret instructions in written, oral, diagram or schedule form. Ability to work in diversified teams.
• Commitment to diversity, equity and inclusion.
  
  

Preferred Qualifications

• Commercial insurance industry support experience preferred with emphasis on multi-line renewals, claims and risk identification.
• Experience reviewing children’s and public programs and special events risks a plus.
  
  

About Queens Public Library

Queens Public Library is a national and international leader in the delivery of public library service. Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation serving 65 locations.

TO APPLY: Send your resume and cover letter to Employment@queenslibrary.org and reference “Assistant Director of Risk Management - QLWEB” in the subject line. Resumes will only be accepted by email.

Starting annual salary range is $87,000 - $123,000.

The Queens Public Library is an Equal Opportunity Employer.