What are the responsibilities and job description for the Debit Card Risk Management Lead position at Queensborough National Bank and Trust Co.?
About the Job
We are seeking an experienced Payments Fraud Manager to join our team at Queensborough National Bank and Trust Co. The successful candidate will play a critical role in our fraud monitoring program, assisting with implementation and management of debit card fraud tools.
Responsibilities:
- Conduct research on external fraud trends to identify potential risks to the bank.
- Analyze data to optimize bank fraud losses and improve overall performance.
- Develop and implement effective fraud monitoring and case management strategies.
- Work closely with the bank's EFT processor to monitor daily alerts and potential unusual activity.
- Collaborate with the EFT fraud provider to communicate fraud prevention rule design requests.
- Monitor and optimize the bank's custom fraud ruleset.
- Participate in quarterly MasterCard Threat Scan fraud rule testing.
- Identify and implement changes to improve fraud monitoring systems, processes, and strategies.
- Supervise department staff and outstanding card dispute workflows.
- Monitor monthly debit card fraud losses.
Requirements:
- Bachelor's degree in a relevant field (e.g., finance, accounting, computer science).
- Minimum 3 years of experience in fraud monitoring, risk management, or a related field.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
- Excellent communication and interpersonal skills.
