What are the responsibilities and job description for the Public Relations Specialist - Transportation position at Quest Corporation of America, Inc. (Quest)?
We are seeking a highly skilled Senior Communications Specialist to join our Central Florida team at Quest Corporation of America, Inc. (Quest).
The ideal candidate should have minimum 3 years of transportation experience serving a state or municipal agency or work experience in communications/public relations/journalism. They should also have knowledge of project development phases from planning through construction.
Main Responsibilities:
- Develop and implement community engagement plans to inform the public about transportation projects.
- Field, mediate, and document issues from the public related to infrastructure projects.
- Communicate project progress to residents, businesses, stakeholders, and media via written materials, public meetings, interviews, and community presentations.
- Design and maintain a favorable public image for the organization and customer.
- Post alerts to website and/or social media. Maintain and update project content on website.
- Edit and disseminate clear, concise, and informative materials, including press releases, project updates, social media posts, and newsletters.
- Assist in developing and executing communication strategies during emergencies or incidents affecting transportation infrastructure.
- Coordinate public relations activities and events.
- Foster relationships with community leaders and organizations to build trust and collaboration.
- Serve as a point of contact for media inquiries, providing accurate and timely information.
- Leverage existing relationships to help achieve our organization's and client's missions.
- Stay abreast of community issues to advise client of potential challenges.
- Create content and collaborate with creative graphics and/or video team to develop project educational materials.
- Develop strategic alliances and partnerships.
- Travel is required to construction field offices, project sites, and public meetings/events across the Central Florida area, with occasional travel to the Quest corporate offices in Land O' Lakes and Lake Mary.
Key Qualifications:
- Minimum 3 years of transportation experience serving a state or municipal agency or work experience in communications/public relations/journalism.
- Knowledge of project development phases from planning through construction.
- Ability to plan, organize, and successfully complete multiple tasks.
- Familiarity with digital communications, including websites, social media, signage, direct mail campaigns, and graphic design.
- Strong, creative problem-solving and critical thinking skills.
- Excellent written, verbal, interpersonal, and presentation skills.
- Exceptional attention to detail to identify and correct errors in grammar, punctuation, spelling, and syntax.
- Ability to perform responsibilities with a significant degree of independence, initiative, creativity, and expert judgment.
- Proven ability to manage deadlines, prioritize tasks, and be solution-driven.
- Talent for understanding, simplifying, and effectively communicating complex information to diverse audiences.
- Ability to analyze text for clarity, coherence, and consistency while ensuring it adheres to established guidelines and tone.
- Experience using Microsoft Office and planning tools such as Monday.com, SharePoint, and/or Teams.
