What are the responsibilities and job description for the Public Information Officer position at Quest Corporation of America, Inc.?
Public Information Officer
Full-Time
Monroe, Miami-Dade, Broward County, Palm Beach County, Martin County, St. Lucie, or Indian River County FL, US
Quest Corporation of America, Inc. (Quest) is seeking experienced Public Information Officers residing and ready to serve in South and Southeast Florida with no less than 5 years of experience serving government stakeholders, specifically in the transportation industry. The ideal candidate has strong experience working on construction/infrastructure projects and will thrive in a fast-paced and dynamic organization.
Candidates must reside in Monroe, Miami-Dade, Broward, Palm Beach, Martin, St. Lucie, or Indian River County.
Responsibilities:
- Develop community engagement plans to inform the public about transportation projects.
- Field, mediate, and document issues from the public related to infrastructure projects.
- Communicate project progress to adjacent residents, businesses, and stakeholders via written materials, field meetings, and community group presentations.
- Design and maintain a favorable public image for the organization and customers.
- Post alerts to the website and/or social media. Maintain and update project content on the website.
- Draft and distribute construction alerts notifying the public about traffic patterns and other impacts.
- Coordinate all public relations activities and events.
- Build positive relationships with stakeholders affected by or interested in projects.
- Create content and collaborate with the creative graphics and/or video team to develop project educational materials.
- Develop strategic alliances and partnerships.
- Travel is required.
Qualifications:
- Minimum 5 years of PIO experience. (REQUIRED TO APPLY)
- Minimum 3 years of transportation experience serving a state or municipal agency or work experience in communications/public relations/journalism.
- Knowledge of project development phases from planning through construction.
- Ability to plan, organize, and successfully complete multiple tasks.
- Familiarity with digital communications, including websites, social media, signage, direct mail campaigns, and graphic design.
- Strong, creative problem-solving and critical thinking skills.
- Excellent written, verbal, interpersonal and presentation skills.
- Ability to perform responsibilities with a significant degree of independence, initiative, creativity, and expert judgement.
- Deadline and detail-oriented, and solution-driven.
- Talent for understanding, simplifying, and effectively communicating complex information to diverse audiences.
- Experience using Microsoft Office and planning tools such as Monday.com, SharePoint and/or Teams.
