What are the responsibilities and job description for the Operations Leader position at Quest Defense Systems & Solutions, Inc.?
Quest Defense is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are part of a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.
The achievers and courageous challenge-crushers we seek have the following characteristics and skills:
The Role
The Operations Lead supports operations in the deployment of strategies. This include controlling various value streams, identifying problem areas, reporting on problems, extracting root causes, defining and proposing solutions, and managing purchased services teams.
You will also be the face of Quest Defense to your customers. Through listening to customer challenges, and building on your previous experiences, you will find creative approaches that will solve their most difficult engineering problems.
Roles & Responsibilities:
- Lead the development and implementation of strategies.
- Manage value streams to ensure efficiency and effectiveness.
- Maintain oversight of outsourced operations to ensure compliance with quality standards.
- Report on issues, identify problems and potential risks encountered in outsourced operations.
- Utilize data-driven approaches and conduct thorough root cause analysis to understand underlying issues.
- Identify and propose actionable solutions to address identified problems.
- Cooperate with stakeholders to implement solutions and improvements.
- Establish effective communication and coordination between internal and external teams.
Required Skills (Technical Competency):
We're excited to talk to you if your qualifications meet the following criteria:
- Bachelor's degree in Engineering, operations management or supply chain management.
- 5-10 years of experience in operations management and strategy deployment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and projects simultaneously.
- Experience in root cause analysis and solution implementation.
- Leadership experience in managing teams and stakeholders
- US Citizen or Permanent Resident required.
Physical Requirements & Work Environment:
- Mostly Office Environments, Occasional Shop Floor involvement.
- Independence / work without direct supervision
- Substantial amounts of telephone, video conferencing and computer work.
- Heavily Regulated Industries with strict adherence to procedures.
- Flexibility to meet business deadlines by staying late or arriving early.
- Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM
- Ability to travel with own transportation to visit customer locations.
- Occasional travel may be required.
- Due to the nature of the work, all candidates must be a U.S. Citizen or Permanent Resident.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Quest Defense provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
