Engineer Process Operations Manager

Quest Defense is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are part of a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek have the following characteristics and skills:

ROLE PURPOSE

To operate across the Customer Engineering Processes and make continuous improvement In the delivery of those processes (MRB, DR, PCR) for Aero Engine Component to meet agreed contractual KPIs. The role offers opportunities for developing skills Lean & Operations management skills for multiple process in an Engineering Services company on a large (200 person) scale.

The role will be supporting a team of Engineers, Flow Line Managers and Operations Managers at a holistic level across the customer’s Commercial Engine portfolio.

To be the management primary point of contact for the customer. Work together with Onshore & Offshore Flow Line Leaders.

The role involves activities that include:

• Connect and regular governance with the business unit heads and other key stakeholders in the customer’s organization
• Track and report Quality-Inventory-Delivery (QID) KPIs, ensure all necessary steps are taken to meet agreed KPIs across the holistic work stream,
• Identify and implement improvement opportunities and create technical, operational and commercial proposals. Develop action plan to achieve long and short term objectives of execs/commodity leads (WIP/Backlog reduction, offloading, signatory development, process simplification/standardization)
• Leading Flowline improvement initiatives across the engineering processes.
• Collaborate with delivery teams working at multiple sites globally and implement framework to present integrated solutions to the customers
• Engage and support the offshore team (India, UK, Italy)
• Engage the team of Flow Line Leaders and their improvement activities across the E2E flowline.
• Work with chief engineers towards achieving signatory approvals against the agreed plan with the customer
  
  

Report out the trends to all stakeholders, including customer senior executives.

• Ensure visibility of all holistic deliverables including those coming to agreed KPI time limits to all Stakeholders with necessary actions identified and managed to closure
  
  

Define and initiate projects to Identify improvement opportunities, articulate ideas, plans and benefits to customers and submit proactive proposals

• Lean out process
• Pilot and define ways to reduce bottlenecks and constraints
  
  

Drive “zero defect” and “Right First Time” behaviors

Required Skills & Experience:

• Bachelors degree or equivalent.
• Self Reliant & able to determine next steps, where to focus the team’s energy to meet customer goals.
• 2 yrs of experience leading $10M scale projects
  
  

Desirable Skills & Experience:

• Project Management certification (LEAN, PMP, Yellow/Green Belt, etc.)
• Experience with engineering processes (non-conformance, repair deviations, manual changes, changes in design, etc.)
• An excellent understanding of gas turbine functionality and operability of major components.
• Able to quickly learn querying and downloading information from ERP systems such as SAP and other databases.
  
  

Physical Requirements & Work Environment:

• Mostly Office Environments, Occasional Shop Floor involvement.
• Substantial amounts of telephone, video conferencing and computer work.
• Heavily Regulated Industries with strict adherence to procedures.
• Flexibility to meet business deadlines by staying late or arriving early.
• Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM
• Ability to use personal transportation to visit customer locations.
• Due to the nature of the work, all candidates must be a U.S. Citizen or Permanent Resident.
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Full compensation package is based on candidate experience and certifications

Pay Ranges: $100,000 USD - $125,000 USD

Quest Defense provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.